Title: Problem with settings
Last modified: November 14, 2016

---

# Problem with settings

 *  Resolved [ilyachg](https://wordpress.org/support/users/ilyachg/)
 * (@ilyachg)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/problem-with-settings-4/)
 * Hello!
    I have problems with my galleries NextGEN Pro v. 2.3.58 NextGEN Gallery
   v.2.1.56 Settings ⌊Settings⌉ We have ⌊Result⌉
 * I have more than 20 000 photos
 * [Gallery](http://www.hc-impuls.ru/?page_id=39056)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/problem-with-settings-4/#post-8435307)
 * [@ilyachg](https://wordpress.org/support/users/ilyachg/) – Generally this is 
   caused by a conflict with another active plugin or your current theme preventing
   NextGEN Gallery from loading the JavaScripts and CSS needed to properly render
   the NextGEN Basic Thumbnails display type.
 * Have you tried deactivating all of your plugins, clearing your browser cache (
   and site caches if you are using a caching plugin), then reactivating the NextGEN
   plugin?
 * If this fixes the problem then it was likely one of the deactivated plugins that
   was causing an issue. Now, retrace your steps activating each plugin and re-checking
   to see if the problem returns. If it does then that last activated plugin was
   probably the one. Keep reactivating and in most cases it is also best to keep
   checking after each plugin, sometimes there may be more than one plugin on a 
   site that will create an issue. If you do find one (or more) plugins causing 
   this problem we would greatly appreciate your feedback on them so the developers
   may address them as soon as they can.
 * Also to note, in rare cases it may be the theme itself that is causing a conflict
   so while you have just the NextGEN plugin activated you might consider temporarily
   switching to one of the default WordPress Twenty series themes and see if this
   corrects the issue as well.
 * If the problem still persists after all of this we would still want to know, 
   even more so, as we will still want to sort out the issue and may need additional
   details.
 * Thanks!
 * – Cais.
 *  Thread Starter [ilyachg](https://wordpress.org/support/users/ilyachg/)
 * (@ilyachg)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/problem-with-settings-4/#post-8435480)
 * Thank you for your fast answer!
    1. I am deactivate all plugins – galleries not
   working 2. I am reactivate plugin NGG – galleries not working 3. I am change 
   my theme Hueman to the Twenty Sixteen = gallery working!
 * But….. What i must do? My theme Hueman very important for my website!
 *  Thread Starter [ilyachg](https://wordpress.org/support/users/ilyachg/)
 * (@ilyachg)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/problem-with-settings-4/#post-8439914)
 * I am re-install my theme and now my website working! Thanks!
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/problem-with-settings-4/#post-8444848)
 * [@ilyachg](https://wordpress.org/support/users/ilyachg/) – Thanks for the update!
 * – Cais.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problem with settings’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [photocrati](https://wordpress.org/support/users/photocrati/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/problem-with-settings-4/#post-8444848)
 * Status: resolved