Title: problem with reset password
Last modified: July 10, 2020

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# problem with reset password

 *  Resolved [avivvider](https://wordpress.org/support/users/avivvider/)
 * (@avivvider)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/problem-with-reset-password-2/)
 * Hello, my problem is this,
    When I try to reset password in WOOCOMERCE The referral
   that comes in the email, instead of referring me to reset to WOOCOMERCE, it refers
   to the next page – [https://sfjl.c5.vangus.link/my-account/lost-password/?show-reset-form=true](https://sfjl.c5.vangus.link/my-account/lost-password/?show-reset-form=true)
   And inside it is written to me that I must be connected. I think there is a conflict
   between your plugin and WOOCOMERCE
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-reset-password-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Gabriel Berzescu](https://wordpress.org/support/users/gabrielberzescu/)
 * (@gabrielberzescu)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/problem-with-reset-password-2/#post-13119879)
 * Hi [@avivvider](https://wordpress.org/support/users/avivvider/)
 * I have just tried this with PB and WC active on my test rig and I could not reproduce
   the problem — the WC password recovery system still works fine.
 * Please try to briefly disable PB and see if the problem persists or not, and 
   then please let us know.
 * With best regards,
    Gabriel

Viewing 1 replies (of 1 total)

The topic ‘problem with reset password’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Gabriel Berzescu](https://wordpress.org/support/users/gabrielberzescu/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/problem-with-reset-password-2/#post-13119879)
 * Status: resolved