Title: Problem with Registering User on Submit
Last modified: September 22, 2019

---

# Problem with Registering User on Submit

 *  Resolved [confusedneedhelp](https://wordpress.org/support/users/confusedneedhelp/)
 * (@confusedneedhelp)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/problem-with-registering-user-on-submit/)
 * Hi,
    I have a specific problem when registering a user using a form. The problem
   is that I also have a username and an email address from another user in 2 separate
   fields which are brought into the form using jQuery (I use this info as the destination
   email address from a contact form, this is dynamic and changed between users 
   already registered on the site.) So basically when I press submit the new user
   is registered and receives the email and the form is submitted. However, it seems
   that during the validation process of the form the other username and email address
   of the already registered user is being detected in the form and the final screen
   is completely white with the “The username is associated with another user” warning.
   It does not flow through to the results page as required and the newly registered
   user does not get the required feedback of their successful registration. Is 
   there any way to have another username and email address of an already registered
   user contained in a field (for use in the emails sent at submission) and still
   register a new user without the warning screen? Thanks for your help in this..

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [codepeople](https://wordpress.org/support/users/codepeople/)
 * (@codepeople)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/problem-with-registering-user-on-submit/#post-11957850)
 * Hi! We’d like to help but we can’t reply about that in this forum. We are not
   allowed to support any customers in these forums.
 * For pro or commercial product support please contact us directly on our site.
   This includes any pre-sales topics as well.
 * Commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   We will happily answer this and any other questions you can have [on our own site](https://cff.dwbooster.com/contact-us).
 * Thank you.
 *  Thread Starter [confusedneedhelp](https://wordpress.org/support/users/confusedneedhelp/)
 * (@confusedneedhelp)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/problem-with-registering-user-on-submit/#post-11957853)
 * Sorry about that. I have sent it through your site.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problem with Registering User on Submit’ is closed to new replies.

 * ![](https://ps.w.org/calculated-fields-form/assets/icon-256x256.jpg?rev=1734377)
 * [Calculated Fields Form](https://wordpress.org/plugins/calculated-fields-form/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/calculated-fields-form/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/calculated-fields-form/)
 * [Active Topics](https://wordpress.org/support/plugin/calculated-fields-form/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/calculated-fields-form/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/calculated-fields-form/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [confusedneedhelp](https://wordpress.org/support/users/confusedneedhelp/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/problem-with-registering-user-on-submit/#post-11957853)
 * Status: resolved