Support » Plugin: ELEX WooCommerce Dynamic Pricing and Discounts » Problem With Product Group Prices

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  • Thread Starter Nic Windley

    (@nisiwi)

    The product group is also not included in the discount rules.

    Thread Starter Nic Windley

    (@nisiwi)

    I eventually changed plugins as support seemed convinced it was fine. The new plugin resolved the issue so I’m going to purchase that.

    Plugin Author ELEXtensions

    (@elextensions)

    Hello @nisiwi,

    Apologies for the delayed response.

    Yes, right now the basic version of the plugin has the support for simple products. Support for the grouped products is a desired feature that would be considered for the premium version in future releases after checking the feasibility.
    Thank You!

    Thread Starter Nic Windley

    (@nisiwi)

    Thank you for responding.

    Ok, if that is your policy, then the switch to the other plugin makes sense.

    To reiterate. I’m NOT applying the discount to the Product Group.

    If I apply the discount to a simple or variable product, and they are then used to make up a Product Group, then your plugin should not impact the From and To price for the Product Group, but it does, so this is a bug not a feature request.

    I’ve solved it by switching plugin and I will be purchasing the Pro version of that one.

    Plugin Author ELEXtensions

    (@elextensions)

    Hello,

    We have cross-checked the above scenario by applying individual product discounts that can be grouped as a product. This can be achieved by a combi rule available in the premium version. Thanks for the feedback.
    It’s unfortunate for us that you decided not to go with our product. Looking forward to working with you in the future.

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