Support » Plugin: WooCommerce » Problem with product categories in menu section of wordpress

  • Hi,

    I have problem with product categories in menu section of WordPress. Don’t know if it’s WooCommerce problem or WordPress itself. I have 62 items in product categories and I want to make 100 there.
    I’m also building with these items menu, but when there were fewer items in menu section they looked good, now when they are 62 it not looks good. Here screen of what I mean:
    https://i.postimg.cc/wxFhTNzH/screenshot-2019-10-10-at-21-52-15.png
    Here is sorted from A to Z instead of look like in Product Categories section.

    At beginning there looks ok, it is not sorted but set as in Product Categories section:
    https://i.postimg.cc/Mpg0J8SQ/screenshot-2019-10-10-at-21-52-15.png

    Website is still in development that’s why I didn’t provide the link, because it has not frontend yet, but I can give backed access if you need.

    Regards,
    Rafal

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi,

    Can you provide a url? looks like styling is broken

    URL to what? You know it’s on backend right?

    • This reply was modified 3 months, 1 week ago by Rafx.
    • This reply was modified 3 months, 1 week ago by Rafx.

    My apologies, I thought it was a front-end problem.

    The categories act like children from their parent category. Did you already checked the (parent) categories if they have children?

    products -> categories
    wp-admin/edit-tags.php?taxonomy=product_cat&post_type=product

    https://postimg.cc/mhDP26pN

    Here is video how it looks like, when categories are about 50 there is ok, but above that number it is not looking good in menu. I have another website that has 55 categories and only about 5 are from A to Z, rest look good in menu section. Here are more sorted from A to Z:

    https://www.loom.com/share/d2082d7d665e48d2b473494f7139ddbc

    Rafx

    (@rafx)

    Any chance for support from WooCommerce?

    
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    Plugin Support Three Sons

    (@3sonsdevelopment)

    Hi @rafx,

    Thanks for sending over the video of what you’re seeing. It appears to me that in the navigation builder (Appearance > Menus), the parent/child relationship of the product categories works correctly for the first portion of them. But eventually, that relationship is lost and all the categories appear to be top-level. This is in the section where the product categories are selected to be added to the navigation menu.

    Does this also happen if you set up the menu in the customizer (Appearance > Customize > Menus)? Does this happen with only WooCommerce and the Twenty Nineteen theme active?

    Let me know and we’ll go from there.

    Thanks!

    Hi,

    As you can see on video in both cases the problem still exists:
    https://www.loom.com/share/a7c565d05e294ce0bef5ba05aa4e9a66

    Regards,
    Rafal

    • This reply was modified 2 months, 3 weeks ago by Rafx.
    Rafx

    (@rafx)

    Any new info in this?

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