Support » Plugin: WP 2FA - Two-factor Authentication for WordPress » problem with Private Content

  • Hi,

    my website is locked by Private Content plugin. User should register and login to get into my website.

    Private Content has a specific users management but it is sync with wordpress users management. “The login system with synced users is up to WP functions. Once user is logged in, PrivateContent grabs the wp_login WP action” as its developer said.

    Users can’t access to WP dashboard so I have activate Create custom 2FA settings page.

    If Users have to configure 2FA straight away, they can’t login but there is no error message. If users go directly to custom 2FA settings URL, they have an error ERR_TOO_MANY_REDIRECTS

    If Users have a grace period, they are able to login, they can go to custom 2FA settings page.
    But, if they configure WP 2FA with TOTP, nothing happen when they click on Validate & Save Configuration after enter code, even if they do not enter any code. Cancel button works fine.
    If they configure WP 2FA with HOTP, choose an email and click I’m Ready, the email is never received (I think the email is never send.)

    The plugin is working find with my admin account which is not handle by Private Content.

    I don’t know what to do. You plugin looks promising but I can’t test it for know with Private Content

    thanks for you help

    regards

    • This topic was modified 1 month, 4 weeks ago by Nenesse. Reason: more informations

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor robertabela

    (@robert681)

    Thank you for your message and for using our plug in @nenesse

    Is this the plugin you are using / referring to: https://wordpress.org/plugins/private-content/ ?

    Looking forward to hearing from you.

    Thread Starter Nenesse

    (@nenesse)

    Hi, thanks for your answer.

    The plugin I’m using is on CodeCanyon (LCweb). I can provide you the .php of integration code if needed by email.

    Regards.

    Plugin Author WPWhiteSecurity

    (@wpwhitesecurity)

    Hello @nenesse

    Yes please, send us the plugin over email at support@wpwhitesecurity.com and please refer to this thread in the email.

    Thanks a lot. We look forward to hearing from you.

    Thread Starter Nenesse

    (@nenesse)

    Hi, I have sent you an email one week ago but I still have any answer.

    Any news please?

    Regards

    Plugin Contributor robertabela

    (@robert681)

    Hello @nenesse

    I can confirm that we received your email and someone from our team replied to you already, quite a few days ago.

    Based on our records you’ve read the email on March 22nd. Can you please check again? If you cannot find the email please send me an email directly at robert at wpwhitesecurity dot com.

    Looking forward to hearing from you.

    Thread Starter Nenesse

    (@nenesse)

    Hi,

    I have read and answer back to the email on March 22nd.
    I have provide you access to a temp website to test my problem.

    I have resend you an email 5 minutes ago to provide you access to my website directly on you email.

    let me know if it’s OK

    regards

    Thread Starter Nenesse

    (@nenesse)

    well, even if I resend you an email and let a new message here, no answer from you!

    Should I give up to make your plugin works with LCWeb Private Content?

    Regards

    • This reply was modified 2 weeks, 5 days ago by Nenesse. Reason: correct word
    Plugin Contributor robertabela

    (@robert681)

    Hello @nenesse

    Sorry for the delay in getting back to you on this one. I am afraid that we have never got your reply. Can you please send me an email directly to my mailbox on robert at wpwhitesecurity dot com?

    Thank you for your patience. I look forward to hearing from you.

    Thread Starter Nenesse

    (@nenesse)

    Hi @robert681

    I have already sent you a message at your email april, the second with no answer. Maybe you should check your spam?

    My address is nenesse45 @ gmail dot com

    I resend you an email 5 minutes ago

    Regards

Viewing 9 replies - 1 through 9 (of 9 total)
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