• Resolved stavroscha

    (@stavrosomo)


    Hi there,

    Just wondering if there is any solution for the specific question as below:

    When a customer enters his/her VAt number and the page displays the total amount without VAT. Is there any way to make the plugin not to remove the VAT from the postal charges? Because at the moment when the customer enters a VAT number the VAT is removed also from the postal charges. Thanks

    Looking forward for your reply.

    kind Regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Diego

    (@daigo75)

    What you describe will require a customisation, to set the VAT class to “zero” only on products. You can read more about this in the following discussion: https://wordpress.org/support/topic/how-to-get-eu-assistant-to-report-zero-rated/. The question asked by the user is different, but the solution is the same.

    Should you need assistance implementing such customisation, please feel free to contact us, and we can prepare an estimate for its development.

    Thread Starter stavroscha

    (@stavrosomo)

    Hi there,

    Thank you for your answer.

    I checked the specific discussion as mentioned on your answer.

    So to be able to sort out the issue i have, i will need to add the specific code that is mentioned on the above post to be able to achieve what i want?

    Or do i need to use only the first part of the code?

    Kind Regards

    Plugin Author Diego

    (@daigo75)

    The code is an example of how to set a “zero” tax class against products and variations when the customer has a VAT exemption. The whole block would be required (the first function checks for the exemption, the second applies the zero rate).

    Thread Starter stavroscha

    (@stavrosomo)

    Hi there,

    Thanks for your help.

    Can you please let me know where should i add the specific code?

    Regards

    Plugin Author Diego

    (@daigo75)

    If you add the code to your theme’s functions.php file, that should be sufficient.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Problem with postal charges VAT’ is closed to new replies.