Problem with Popup Builder Scroll

  • Resolved mwcoders

    (@mwcoders)


    3 years, 6 months ago

    Hi!
    I have a problem with the scroll extension.

    On the website I have a lot of pop-ups that open when I scroll the window to 70% of the distance. Yesterday when I updated the plugin, scrolling stopped working. This issue has disabled all pop-ups on the site! 🙁

    Console Display Error:
    “TypeError: eval(…) is not a function
    at SgpbEventListener.eventListener (PopupBuilder.js:2441)
    at Function.SgpbEventListener.popupObjCreator (PopupBuilder.js:2401)
    at HTMLDivElement.<anonymous> (PopupBuilder.js:2379)
    at Function.each (bundle.js:708)
    at jQuery.fn.init.each (bundle.js:584)
    at Function.SgpbEventListener.init (PopupBuilder.js:2378)
    at PopupBuilder.js:2842”

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Sygnoos Support

    (@sygnoossupport)

    3 years, 6 months ago

    Dear @mwcoders ,

    Thanks for getting in touch and reporting a problem.

    In order to help you with the issue you face, please, connect us via Live Chat from here.

    We are asking this because it is not allowed to discuss the pro features in this forum.

    Will be looking forward to hearing from you soon.

    Sygnoos Support

    (@sygnoossupport)

    3 years, 6 months ago

    Dear @mwcoders ,

    Hope you are safe.
    We haven’t heard from you at our Live Chat.
    Please, contact us in case you still face the issue.

    Thread Starter mwcoders

    (@mwcoders)

    3 years, 6 months ago

    After talking to the support, reinstalling the popup scroll extension helped.

Viewing 3 replies - 1 through 3 (of 3 total)
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