Title: Problem with playback
Last modified: November 30, 2023

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# Problem with playback

 *  Resolved [jetrom](https://wordpress.org/support/users/jetrom/)
 * (@jetrom)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/problem-with-playback/)
 * I am not the website developer, but I am an assistant. Students are complaining
   about green screen issues when watching, also when trying to fast forward or 
   rewind while watching the video.
 * Main affected:
    - Android (Chrome, Firefox), IOS (Safari).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-playback%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [largbasket](https://wordpress.org/support/users/largbasket/)
 * (@largbasket)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/problem-with-playback/#post-17247414)
 * Dear Concern,
   We apologize for the issue you’re experiencing. It appears to be
   a website-specific problem and to properly diagnose and resolve it, we would 
   need to thoroughly inspect your website. Please reach out to us at [https://www.themeum.com/support/](https://www.themeum.com/support/)
   for assistance.

Viewing 1 replies (of 1 total)

The topic ‘Problem with playback’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [largbasket](https://wordpress.org/support/users/largbasket/)
 * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/problem-with-playback/#post-17247414)
 * Status: resolved