Title: Problem with PhP and
Last modified: August 30, 2016

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# Problem with PhP and

 *  Resolved [mutinemag](https://wordpress.org/support/users/mutinemag/)
 * (@mutinemag)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/problem-with-php-and/)
 * Hello,
    Since this morning, I get this error message when logging to my website.
   I didn’t change anything on it since days, so do you have any ideas where it 
   could come from? Unfortunately, I can’t even access my admin panel to check from
   the inside.
 * Thank you so much for your help
 * >  Warning: require_once(/home/u612446103/public_html/wp-content/plugins/jetpack/
   > class.jetpack-heartbeat.php): failed to open stream: No such file or directory
   > in /home/u612446103/public_html/wp-content/plugins/jetpack/jetpack.php on line
   > 44
   > Fatal error: require_once(): Failed opening required ‘/home/u612446103/public_html/
   > wp-content/plugins/jetpack/class.jetpack-heartbeat.php’ (include_path=’.:/opt/
   > php-5.5/pear’) in /home/u612446103/public_html/wp-content/plugins/jetpack/jetpack.
   > php on line 44

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [mutinemag](https://wordpress.org/support/users/mutinemag/)
 * (@mutinemag)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/problem-with-php-and/#post-6756483)
 * Ok, Tried to delete the Jetpack folder from FTP and upload it again, but didn’t
   changed the situation.
 * Any idea??
 *  [iscato](https://wordpress.org/support/users/iscato/)
 * (@iscato)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/problem-with-php-and/#post-6756488)
 * Hi mutinemag,
 * in PHP, require_once() function is used to get the code or information a file
   has, so this error means that it is not there.
 * A solution to your problem may be to update the plugin, but u said that u delte
   the jetpack plugin so the error may be the same but with other plugin because
   the error u showed us is for the jetpack plugin only.
 * To help u better we need a screenshot of the new error and if u can send the 
   url of the website will be better.
 *  Thread Starter [mutinemag](https://wordpress.org/support/users/mutinemag/)
 * (@mutinemag)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/problem-with-php-and/#post-6756495)
 * Hei Iscato,
 * I just managed to reinstall jetpack, then changed the name of the folder to force
   desactivation
 * And I managed with that to access to my admin panel and delete jetpack from there.
 * All seems to work now, but I still don’t understand where the problem came from!
 *  [iscato](https://wordpress.org/support/users/iscato/)
 * (@iscato)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/problem-with-php-and/#post-6756498)
 * php rules.
 * [https://pbs.twimg.com/media/A6PSWTFCUAI7N-5.jpg](https://pbs.twimg.com/media/A6PSWTFCUAI7N-5.jpg)
 *  Thread Starter [mutinemag](https://wordpress.org/support/users/mutinemag/)
 * (@mutinemag)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/problem-with-php-and/#post-6756504)
 * hahaha!
 * Thanks for your help! I put it in resolved 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Problem with PhP and’ is closed to new replies.

## Tags

 * [php](https://wordpress.org/support/topic-tag/php/)
 * [problem](https://wordpress.org/support/topic-tag/problem/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 2 participants
 * Last reply from: [mutinemag](https://wordpress.org/support/users/mutinemag/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/problem-with-php-and/#post-6756504)
 * Status: resolved

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