Title: Problem with permissions
Last modified: August 30, 2016

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# Problem with permissions

 *  Resolved [MiguelF](https://wordpress.org/support/users/miguelf/)
 * (@miguelf)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/problem-with-permissions-5/)
 * Hello. I have a problem with the permissions on the folders inside uploads created
   by this plugin. On plugin activation it says thta the folder attachments is not
   writable. I saw that they were created by apache user. I changed the owner to
   match the owner of the ftp account but with permissions 755 the plugin still 
   says that the folder attachments is not writable.
 * Can you help me?
 * Best regards.
 * [https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Ewout](https://wordpress.org/support/users/pomegranate/)
 * (@pomegranate)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/problem-with-permissions-5/#post-6455925)
 * Hi Miguel,
    There is a possibility this is a false alarm, have you checked whether
   the plugin actually works or not? I am not sure if the FTP account should be 
   the owner, because it’s actually PHP that needs to write to the folders. I am
   not an expert at this, but apache sounds right. Alternatively, you could try 
   to create the attachment folder manually before installing the plugin, to see
   whether that fixes the issue.
 * Is this the only place you’re having issues with this? Normally if regular woocommerce
   uploads work, these folders also should have the correct permissions automatically.
 * Let me know and I’ll do my best to help!
 * Ewout
 *  Thread Starter [MiguelF](https://wordpress.org/support/users/miguelf/)
 * (@miguelf)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/problem-with-permissions-5/#post-6456079)
 * Hello. Thanks for the quick reply. I could not test in that server because it
   was a production server, but i installed the plugin to another wordpress in the
   same server and after some testing the problem was php safe mode. Turning it 
   off and the plugin could write to that folder again.
 * If you allow me the suggestion. You could put in the read first post that php
   safe mode can cause this particular issue, because its something a little tricky
   and not so obvious to find.
 * Thanks again 🙂
 * Best regards.
 *  Plugin Contributor [Ewout](https://wordpress.org/support/users/pomegranate/)
 * (@pomegranate)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/problem-with-permissions-5/#post-6456225)
 * Thanks for the suggestion! I will include it in the next update.
    Glad it’s all
   sorted now 🙂
 * Have a great day!
    Ewout

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problem with permissions’ is closed to new replies.

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## Tags

 * [folder](https://wordpress.org/support/topic-tag/folder/)
 * [permissions](https://wordpress.org/support/topic-tag/permissions/)
 * [php safe mode](https://wordpress.org/support/topic-tag/php-safe-mode/)

 * 3 replies
 * 2 participants
 * Last reply from: [Ewout](https://wordpress.org/support/users/pomegranate/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/problem-with-permissions-5/#post-6456225)
 * Status: resolved