Support » Plugin: eShop » Problem with Paypal

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author elfin

    (@elfin)

    check

    PayPal

    Thank you elfin for your answer, but this problem has now appeared, before worked perfectly.

    Plugin Author elfin

    (@elfin)

    Nothing in eShop has changed that could cause this – have you changed anything within the plugin, or at paypal (like add a new email address)?

    No, I have not made changes in my store, but this error appeared yesterday.

    Plugin Author elfin

    (@elfin)

    no idea then.

    Thank you elfin 🙂

    esmi

    (@esmi)

    Forum Moderator

    As there has not been an update to this topic for a while, I can only assume that the issue has now been resolved and I am now marking it as such. If this is incorrect, please feel free to change the topic’s status and/or post a followup.

    Hi esmi, but this problem is not yet solved. I received the following reply from PayPal Merchant Technical Support: “I inform you that this error happens when you are passing the variable address_override = 1 and the address is introducing the buyer in the form on their website does not have a valid format or is incomplete .
    If you do not want your integration prevents buyers will change the address during the checkout process, you can use the variable ‘address_override = 0’ “

    But I have not changed anything and it worked before. : (

    esmi

    (@esmi)

    Forum Moderator

    Settings -> eShop -> Merchant Gateways -> PayPal -> Send buyers email address to paypal?

    Select “No”.

    Thanks esmi, but this it´s not solution. My problem is with the mail from the seller´s account, Paypal displays an error and it´s all good.

    YEAH!!! I found the solution. I uninstalled version 6.3.1 and installed the version 6.2.12, works perfectly.

    esmi

    (@esmi)

    Forum Moderator

    Then there is an issue specific to your site/install. The current version of eShop (6.3.2) works just fine with PayPal. Please be aware that we cannot support older versions of the plugin.

    I am using the eStore theme Elegantthemes and if I upgrade to the latest version of the plugin EShop the transaction between the store and Paypal does not work.

    I upgraded to the latest version of EStore theme and EShop but do not work well.

    esmi

    (@esmi)

    Forum Moderator

    I’m sorry but we do not recommend or support eShop when used with the eStore theme from Elegant Themes. Try using another theme.

Viewing 14 replies - 1 through 14 (of 14 total)
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