Title: Problem with Mobile App …
Last modified: June 11, 2020

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# Problem with Mobile App …

 *  Resolved [carlosdm](https://wordpress.org/support/users/carlosdm/)
 * (@carlosdm)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/problem-with-mobile-app/)
 * Greetings, I have spent many days trying to configure the mobile application 
   to work correctly, but I cannot get it to perform the basic functions that it
   should.
 * When I receive a new order, I cannot see from the “Orders” panel the billing 
   address or the shipping address of the customer, also, it does not allow me to
   change the order status to certain custom states that I have created, it only
   allows me to change it to been completed
 * How could I solve it? Is there something I am doing wrong? These functions should
   be seen and am I the one who cannot see them? Or are they features not built 
   into the app? Help me please, I need to be able to see customer information and
   be able to change the order status.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Pankaj Ghosh](https://wordpress.org/support/users/pankajperfect/)
 * (@pankajperfect)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/problem-with-mobile-app/#post-12970121)
 * Even I can’t login to the Mobile App till now. Every time is shows “Please login
   as a Shop Manager”, while I’m using the Correct Credentials, I’ve tried to login
   by creating & using some demo credentials also that also not worked. No support
   by Author. Neither at Wordpres nor at their own Forum. I’m just fedup with them.
   The Same issue with their Delivery Boy Application also
 *  Plugin Author [WC Lovers](https://wordpress.org/support/users/wclovers/)
 * (@wclovers)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/problem-with-mobile-app/#post-12970268)
 * Please contact us from here for Seller APP related queries – [https://wcfm.app/contact-us/](https://wcfm.app/contact-us/)
 * This forum is only for Free plugins.
 *  Thread Starter [carlosdm](https://wordpress.org/support/users/carlosdm/)
 * (@carlosdm)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/problem-with-mobile-app/#post-12972331)
 * Dude pankajperfect, I had that problem too, make sure you have the .htacces and
   wp-config files well configured, and when logging in put the full site path, 
   including https: //
    -  This reply was modified 5 years, 11 months ago by [carlosdm](https://wordpress.org/support/users/carlosdm/).
 *  Thread Starter [carlosdm](https://wordpress.org/support/users/carlosdm/)
 * (@carlosdm)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/problem-with-mobile-app/#post-12972356)
 * Thank you for your answer wclovers, yes, I mean the free plugin, until now I 
   have not purchased the paid plugin because I do not know if it will work as I
   need, so I ask here, if they help me to solve with pleasure I will proceed to
   make the purchase of the payment plugin, including the delivery extension that
   also interests me.
 * I have written to you through many means, through the official site forum that
   recently closed, I also wrote to the pre-sale support and I have not received
   a response either, now I am trying here, I hope that someday you can help me ..
 *  Plugin Author [WC Lovers](https://wordpress.org/support/users/wclovers/)
 * (@wclovers)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/problem-with-mobile-app/#post-12988782)
 * For APP setup you may contact us from here – [https://wcfm.app/contact-us/](https://wcfm.app/contact-us/)
 * Order id is optional here.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Problem with Mobile App …’ is closed to new replies.

 * ![](https://ps.w.org/wc-frontend-manager/assets/icon-256x256.jpg?rev=1800818)
 * [WCFM - Frontend Manager for WooCommerce](https://wordpress.org/plugins/wc-frontend-manager/)
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## Tags

 * [admin](https://wordpress.org/support/topic-tag/admin/)
 * [Frontend manager](https://wordpress.org/support/topic-tag/frontend-manager/)
 * [wcfm marketplace](https://wordpress.org/support/topic-tag/wcfm-marketplace/)

 * 5 replies
 * 3 participants
 * Last reply from: [WC Lovers](https://wordpress.org/support/users/wclovers/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/problem-with-mobile-app/#post-12988782)
 * Status: resolved