Support » Theme: Astra » Problem with menu icons. Astra theme

  • Resolved kachicamo

    (@kachicamo)


    I am using Astra theme with Elementor. But it is appreciated that the drop-down menu does not recognize the icons of the “Astra” font. It’s like I can’t find or recognize him. Neither does the hamburger menu icon on the cell phone. I have uninstalled all the plugins and had no solution. I have seen some forums with similar topics but I could not find the solution.

    The problem occurs on the web https://its-pinsa.com.

    I appreciate the help.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi! I’m having the same issue as @kachicamo and would really appreciate some help on this.

    Hi @kachicamo,

    I check your site, but it’s working fine. Please refer to this video. I also check your site on my actual mobile (Android) and it’s working fine. Have you fixed it?

    And @natalieheather, you might want to check your browser console and see if there are any errors related to the Astra font. The most common issue is that the Astra font files are blocked. And if this is the issue you have, then I would suggest you get in touch with your hosting provider.
    
    I hope that will help. Feel free to reach out to us if you have any further queries.

    Kind regards,
    Herman 🙂

    Hi @brainstormteam,

    Appreciate you getting back to me! Yes, the font seems to be blocked. I’ve been on chat with my hosting provider and they aren’t helping…

    Is there anything you could help me with here??

    Hi @natalieheather,

    Please try adding the following code in your .htaccess file

    <IfModule mod_headers.c>
      <FilesMatch "\.(ttf|otf|eot|woff|woff2)$">
        Header set Access-Control-Allow-Origin "*"
      </FilesMatch>
    </IfModule>

    You can refer to this article if you have no idea how to edit the .htacccess file.
    
    I hope that will help. Feel free to reach out to us if you have any further queries.

    Kind regards,
    Herman 🙂

    Hi @brainstormteam

    Thank you very much for answering.

    The truth has resolved itself. I tried several lines of code but decided to leave everything as is.

    You’re most welcome, @kachicamo!
    
    Do let us know if there’s anything else we can help you with.

    Have a nice day and stay safe!

    Kind regards,
    Herman 🙂

Viewing 6 replies - 1 through 6 (of 6 total)
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