problem with Matomo visits recap since WPRocket update? | WordPress.org

Resolved roro111
(@roro111)

1 year, 7 months ago

Hello,
as mentioned above, it seems that my Matomo visits recap is not summing up my daily visits anymore….. I just realized this today, and the only thing I did last night was to update WPRocket… that’s all!
Yet, the Visits journal seems to be working just fine so far.. The visits and visitors count is just not adding up in the RECAP tab, reading a 0 visits/visitor for today…
Thanks for any help on that
RP

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Viewing 4 replies - 1 through 4 (of 4 total)

mattmary
(@mattmary)

1 year, 7 months ago

Hello @roro111

Yes, the WP-Rocket version 3.12 is now incompatible with our plugin: they have upgraded their Monolog version, which is now incompatible with ours.

We have an open issue on this subject, https://github.com/matomo-org/matomo-for-wordpress/issues/642, and we are currently studying the best way to solve it.
We expect to get is solved in the next major release.

Alternatively, the best way to fix it so far is to downgrade your WP-Rocket to a compatible one.
https://github.com/matomo-org/matomo-for-wordpress/wiki/Downgrade-wp-rocket-to-a-version-compatible-with-the-Matomo-plugin

Kind regards

Mat

Thread Starter roro111
(@roro111)

1 year, 7 months ago

ok thanks

mattmary
(@mattmary)

1 year, 7 months ago

Hi @roro111

If you need further assistance to downgrade your WP-rocket version, please don’t hesitate to comment the github issue.

Kind regards

Mat

Thread Starter roro111
(@roro111)

1 year, 6 months ago

Hello,
how long will we be waiting for the next Matomo update to be issued?
thanks
RP

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘problem with Matomo visits recap since WPRocket update?’ is closed to new replies.

In: Plugins
4 replies
2 participants
Last reply from: roro111
Last activity: 1 year, 6 months ago
Status: resolved