Title: Problem with manual import/clone
Last modified: February 21, 2020

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# Problem with manual import/clone

 *  [diogoneiss](https://wordpress.org/support/users/diogoneiss/)
 * (@diogoneiss)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/problem-with-manual-import-clone/)
 * So, my company wordpress broke some days ago for unknown reasons and I can’t 
   acess the dashboard anymore, but I managed to get a backup of files and sql from
   the server owner. The owner won’t let me access by ssh to fix it, so we’re moving
   over to a cloud server.
 * I followed [this][1] tutorial extensively. My server is on Google Cloud, in the
   wordpress deploy. To start, I acessed /var/www/html, copied the google made wp-
   config.php, zipped all the files and git cloned the original server files from
   the old backup. Server info is [here][2].
 * I entered the imported wp-config.php file, changed the db stuff to the ones in
   the google original config file and saved it.
 * I did not configure the domain name, but put it to [https://34.94.87.10](https://34.94.87.10),
   which is the google one. I just changed it in wp-options, in the sql db.
 * However, I can’t seem to be able to access the server for some reason, just phpmyadmin,
   does anyone have a clue? Which additional info should I provide? I’m kinda new
   to sysadmin, just a front end dev.
 *  [1]: [https://help.one.com/hc/en-us/articles/115005585969-Move-your-WordPress-site-to-another-domain?wgu=796_16644_15822480115124_8e644e96c2&wgexpiry=1586136011&agency=web-cpa-uk-new&locale=en_GB](https://help.one.com/hc/en-us/articles/115005585969-Move-your-WordPress-site-to-another-domain?wgu=796_16644_15822480115124_8e644e96c2&wgexpiry=1586136011&agency=web-cpa-uk-new&locale=en_GB)
   [
   2]: [https://prnt.sc/r5g6r4](https://prnt.sc/r5g6r4)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [JNashHawkins](https://wordpress.org/support/users/jnashhawkins/)
 * (@jnashhawkins)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/problem-with-manual-import-clone/#post-12465581)
 * I think you need to have a talk with the people at Google Cloud about this… nothing
   answers at the IP address you gave us.
 *  Thread Starter [diogoneiss](https://wordpress.org/support/users/diogoneiss/)
 * (@diogoneiss)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/problem-with-manual-import-clone/#post-12465879)
 * The ip is indeed correct, myphpadmin works there, just the regular site that 
   does not.

Viewing 2 replies - 1 through 2 (of 2 total)

 The topic ‘Problem with manual import/clone’ is closed to new replies.

## Tags

 * [apache](https://wordpress.org/support/topic-tag/apache/)
 * [google cloud](https://wordpress.org/support/topic-tag/google-cloud/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [diogoneiss](https://wordpress.org/support/users/diogoneiss/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/problem-with-manual-import-clone/#post-12465879)
 * Status: not resolved

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