Support » Plugin: Rank Math SEO - Best SEO Plugin for WordPress » Problem with latest update for add new post

  • Resolved phimplay

    (@phimplay)


    When i add new post on my web, not view Tab “post info” i must downgrade v1.0.53.1 to run with V2.0.5 Pro

Viewing 12 replies - 1 through 12 (of 12 total)
  • Vicent Nguyen

    (@vicentnguyen)

    I also had the same problem

    ucsendre

    (@ucsendre)

    @phimplay What do you mean “V2.0.5 Pro”?

    furuba

    (@furuba)

    Jup same problem with the new version.
    My page editor is white and I can’t change anything there. I roll back to version v1.0.53.1 everything is fine again.

    bravirem

    (@bravirem)

    Hi @furuba

    How did you roll back safely while keeping all your descriptions and keywords?

    Thanks

    ucsendre

    (@ucsendre)

    @bravirem

    Download v1.0.53.1 from here:
    https://downloads.wordpress.org/plugin/seo-by-rank-math.1.0.53.1.zip
    Extract all files keeping folder structure.
    Delete the Rank Math plugin folder using FTP and upload the previous version you have downloaded and extracted.
    You are done.

    sydtar

    (@sydtar)

    Go to status & tools in the plugin settings. There’s a rollback option there and it works just fine for me.

    Plugin Author Rank Math

    (@rankmath)

    Hello @sydtar, @ucsendre, @bravirem , @furuba , @vicentnguyen

    Thank you for contacting the support and sorry for the issue you are facing.

    It’s happening on websites where the PHP version is lower than 7.2

    We have fixed it internally.

    Either you can wait for a few hours or rollback to an older version for now
    https://rankmath.com/kb/version-control/#1-native-rollback-feature-in-rank-math

    We will message here once the update is released.

    Seeking your patience and understanding in this matter.

    In the meantime, if there’s anything else we can help you with, please let us know.

    Nightshde

    (@nightshde)

    It’s not just 7.2 and lower.

    My host is currently running on 7.3.6 and it broke my admin area as well. I can make new pages and such but it is breaking the classic editor and the custom fields created with Advanced Custom Fields.

    Plugin Author Rank Math

    (@rankmath)

    Hello @furuba, @bravirem, @ucsendre, @sydtar, @nightshde

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Please update to the latest version, 1.0.54.1, that should fix the issue.

    The issue was happening on websites where the PHP version was 7.2 or less than that.

    We highly recommend upgrading to at least PHP 7.4

    Hope that helps.

    furuba

    (@furuba)

    Thank you for the fast answer.
    I still have your question:
    Where can I find the option for the title Transform? When I post something on social media, all the first letters of the title of the page are capitalized. And I would like that as it is on the page.

    Thread Starter phimplay

    (@phimplay)

    I use Rank PRO but to update Ver PRO must update Ver Free before. When i update ver free there warning “Update failed: The update could not be performed because some files could not be copied. This usually happens when the file authorization is not correct.”
    Pls fix 4 me !

    • This reply was modified 4 months ago by phimplay.
    Plugin Author Rank Math

    (@rankmath)

    Hello @phimplay

    Please update to the latest version of all the plugins, themes & WordPress to fix the issue.

    Here is a screencast showing that everything is working as intended:
    https://i.rankmath.com/LOuwnE

    Hope that helps.

    Hello @furuba

    You can find the option here:
    /wp-admin/admin.php?page=rank-math-options-titles#setting-panel-global
    https://i.rankmath.com/0RQWdf

    While we are at it, we highly recommend going through the following guides to set up the plugin completely and correctly:

    and
    https://www.wpmediamastery.com/rank-math-seo/?utm_campaign=Rank+Math

    If you need further assistance, please open a new support topic.

    Hope that helps.

Viewing 12 replies - 1 through 12 (of 12 total)
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