Problem with latest update for add new post

Resolved phimplay
(@phimplay)

1 year, 5 months ago

When i add new post on my web, not view Tab “post info” i must downgrade v1.0.53.1 to run with V2.0.5 Pro

Viewing 12 replies - 1 through 12 (of 12 total)

Vicent Nguyen
(@vicentnguyen)

1 year, 5 months ago

I also had the same problem

ucsendre
(@ucsendre)

1 year, 5 months ago

@phimplay What do you mean “V2.0.5 Pro”?

furuba
(@furuba)

1 year, 5 months ago

Jup same problem with the new version.
My page editor is white and I can’t change anything there. I roll back to version v1.0.53.1 everything is fine again.

bravirem
(@bravirem)

1 year, 5 months ago

Hi @furuba

How did you roll back safely while keeping all your descriptions and keywords?

Thanks

ucsendre
(@ucsendre)

1 year, 5 months ago

@bravirem

Download v1.0.53.1 from here:
https://downloads.wordpress.org/plugin/seo-by-rank-math.1.0.53.1.zip
Extract all files keeping folder structure.
Delete the Rank Math plugin folder using FTP and upload the previous version you have downloaded and extracted.
You are done.

sydtar
(@sydtar)

1 year, 5 months ago

Go to status & tools in the plugin settings. There’s a rollback option there and it works just fine for me.

Plugin Author Rank Math
(@rankmath)

1 year, 5 months ago

Hello @sydtar, @ucsendre, @bravirem , @furuba , @vicentnguyen

Thank you for contacting the support and sorry for the issue you are facing.

It’s happening on websites where the PHP version is lower than 7.2

We have fixed it internally.

Either you can wait for a few hours or rollback to an older version for now
https://rankmath.com/kb/version-control/#1-native-rollback-feature-in-rank-math

We will message here once the update is released.

Seeking your patience and understanding in this matter.

In the meantime, if there’s anything else we can help you with, please let us know.

Nightshde
(@nightshde)

1 year, 5 months ago

It’s not just 7.2 and lower.

My host is currently running on 7.3.6 and it broke my admin area as well. I can make new pages and such but it is breaking the classic editor and the custom fields created with Advanced Custom Fields.

Plugin Author Rank Math
(@rankmath)

1 year, 5 months ago

Hello @furuba, @bravirem, @ucsendre, @sydtar, @nightshde

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

Please update to the latest version, 1.0.54.1, that should fix the issue.

The issue was happening on websites where the PHP version was 7.2 or less than that.

We highly recommend upgrading to at least PHP 7.4

Hope that helps.

furuba
(@furuba)

1 year, 5 months ago

Thank you for the fast answer.
I still have your question:
Where can I find the option for the title Transform? When I post something on social media, all the first letters of the title of the page are capitalized. And I would like that as it is on the page.
Thread Starter phimplay
(@phimplay)

1 year, 5 months ago
I use Rank PRO but to update Ver PRO must update Ver Free before. When i update ver free there warning “Update failed: The update could not be performed because some files could not be copied. This usually happens when the file authorization is not correct.”
Pls fix 4 me !
- This reply was modified 1 year, 5 months ago by phimplay.
Plugin Author Rank Math
(@rankmath)

1 year, 5 months ago

Hello @phimplay

Please update to the latest version of all the plugins, themes & WordPress to fix the issue.

Here is a screencast showing that everything is working as intended:
https://i.rankmath.com/LOuwnE

Hope that helps.

Hello @furuba

You can find the option here:
/wp-admin/admin.php?page=rank-math-options-titles#setting-panel-global
https://i.rankmath.com/0RQWdf

While we are at it, we highly recommend going through the following guides to set up the plugin completely and correctly:

and
https://www.wpmediamastery.com/rank-math-seo/?utm_campaign=Rank+Math

If you need further assistance, please open a new support topic.

Hope that helps.