Title: Problem with installing plugin
Last modified: August 22, 2016

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# Problem with installing plugin

 *  Resolved [PoloniaTube](https://wordpress.org/support/users/poloniatube/)
 * (@poloniatube)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/problem-with-installing-plugin-1/)
 * I am trying to install WP Contact Form 7 Plugin on a MH Magazine Theme, and I
   only get the info:
    The package could not be installed. PCLZIP_ERR_BAD_FORMAT(-
   10) : Unable to find End of Central Dir Record signature
 * I tried to install different plugins as well, with similar result (unsuccessfully)
 * I would appreciate helpful advice.
    Thanks!
 * Alek

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Senff – a11n](https://wordpress.org/support/users/senff/)
 * (@senff)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/problem-with-installing-plugin-1/#post-5538481)
 * How did you try to install it? By uploading a ZIP file that you downloaded?
 * Or the usual way of using the INSTALL button when you search for plugins in your
   WP admin?
 *  Thread Starter [PoloniaTube](https://wordpress.org/support/users/poloniatube/)
 * (@poloniatube)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/problem-with-installing-plugin-1/#post-5538487)
 * I used “add new” button, and upload plugin. Than I’ve chosen
    wp-contact-form-
   7.php Is there another way?
 *  [Senff – a11n](https://wordpress.org/support/users/senff/)
 * (@senff)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/problem-with-installing-plugin-1/#post-5538488)
 * You shouldn’t upload the .PHP file, but the .ZIP file that you downloaded.
 * If you already have a folder called “contactform-7” (or something alike) that
   contains all the plugin files, just copy the entire folder to your **wp-content/
   plugins** folder.
 * After that, the plugin should appear in your list of plugins.
 *  Thread Starter [PoloniaTube](https://wordpress.org/support/users/poloniatube/)
 * (@poloniatube)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/problem-with-installing-plugin-1/#post-5538494)
 * I cannot find **wp-content/plugins folder**.
    Where should I look for it? I have
   found the page, that install .zip, and the folder doesn’t activate “choose” button.
   Maybe my Mac unzips the file downloading to computer?
 *  [Senff – a11n](https://wordpress.org/support/users/senff/)
 * (@senff)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/problem-with-installing-plugin-1/#post-5538496)
 * Wherever your web site is located, it has to have a folder called wp-content —
   it’s an essential part of your WordPress site.
 * Is the site on your Mac or on a server somewhere?
 *  Thread Starter [PoloniaTube](https://wordpress.org/support/users/poloniatube/)
 * (@poloniatube)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/problem-with-installing-plugin-1/#post-5538497)
 * Wow: I compressed plugin back to .zip file and it worked!
 * Mark, thank you so much, it was a great help. I am new to site building and there
   are many problems on the way.
 * Have a great day, and thanks for your time very much

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Problem with installing plugin’ is closed to new replies.

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 6 replies
 * 2 participants
 * Last reply from: [PoloniaTube](https://wordpress.org/support/users/poloniatube/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/problem-with-installing-plugin-1/#post-5538497)
 * Status: resolved

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