Title: Problem with insert media section
Last modified: April 23, 2021

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# Problem with insert media section

 *  [elisa853](https://wordpress.org/support/users/elisa853/)
 * (@elisa853)
 * [5 years ago](https://wordpress.org/support/topic/problem-with-insert-media-section/)
 * Hello everyone, on monday I had made a backup after a bug-filled theme update(
   due to the update of the theme itself which had bugs -Astra Pro). After the backup,
   however, I noticed some small display problems here and there, which seemed to
   be solved. But today I noticed a problem with the elementor interface, which 
   I don’t know if it is related to my last backup or not: in practice I correctly
   display all the background / overlay images and in the “image” section I see 
   the preview, but if I go in “insert media” section nothing appears and I have
   to scroll very down to make sure that the image tab on the right reappears (it
   magically reappears when the screen shows the image in the gallery – I have about
   1000 photos of products in the middle so you understand that it is not the best
   of comfort scrolling down until the image in the gallery is shown on the screen)
   
   This is what I see [https://i.postimg.cc/fRm9yBy1/Schermata-2021-04-23-alle-09-45-15.png](https://i.postimg.cc/fRm9yBy1/Schermata-2021-04-23-alle-09-45-15.png)
   Specific that I tried to “insert” the images already entered manually to no longer
   have the right screen empty but every time I reload the page it is as before.*
   I’m using Elementor What could be causing the problem? Thank you very much for
   the answers
    -  This topic was modified 5 years ago by [elisa853](https://wordpress.org/support/users/elisa853/).
    -  This topic was modified 5 years ago by [elisa853](https://wordpress.org/support/users/elisa853/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-insert-media-section%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [saidaboukhadra](https://wordpress.org/support/users/saidaboukhadra/)
 * (@saidaboukhadra)
 * [5 years ago](https://wordpress.org/support/topic/problem-with-insert-media-section/#post-14387583)
 * .
 * .”

Viewing 1 replies (of 1 total)

The topic ‘Problem with insert media section’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [saidaboukhadra](https://wordpress.org/support/users/saidaboukhadra/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/problem-with-insert-media-section/#post-14387583)
 * Status: not a support question