Problem with importing products with All import plugin

  • Resolved DavidWooF42

    (@davidwoof42)


    5 years, 1 month ago

    I have problem importing suppliers products with All import plugin. For the import to work I need to disable W3 total cache plugin. Is there any known issue in settings so I can set the plugin to work during import.
    I was asking the same question on All import plugin support but no one response on my topic.

    https://wordpress.org/support/topic/w3-total-cache-settings-5/

    Kind regards
    David

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    5 years, 1 month ago

    Hello,
    Does the issue persist if you clear cache after importing?
    We can not test W3 Total Cache with all plugins out there for compatibility as that would take ages.
    And as I can see in the “Details” tab on the mentioned plugin page they do not handle support in the WordPress.org community forums.
    Please check their page https://wordpress.org/plugins/woocommerce-xml-csv-product-import/
    Also, contact them at provided email so they can suggest if some part of their plugin needs to be excluded from caching.

    Thread Starter DavidWooF42

    (@davidwoof42)

    5 years, 1 month ago

    Thank you for your response.
    Clearing cache has no impact on the import process as it stuck at the beginning with no errors just do nothing at all. But if I disable W3 total cache then import work normally.
    I will try to contact them on the provided email address.
    Kind regards
    David

    Thread Starter DavidWooF42

    (@davidwoof42)

    5 years, 1 month ago

    Hi Marko,
    I want to share the result here also if someone has the same problem.
    It was not a problem with W3 total cache plugin but settings in All import plugin.
    You can find a discussion on the link below:
    https://wordpress.org/support/topic/w3-total-cache-settings-5/

    Thank you
    Kind regards
    David

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    5 years, 1 month ago

    Hello @davidwoof42,

    Thank you for sharing this.
    Glad to know that your issue is resolved!

Viewing 4 replies - 1 through 4 (of 4 total)
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