Support » Plugin: Open Graphite » Problem with image in posts

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  • Plugin Author Michael Ott


    It’s hard to know the exact reason, but the Facebook debugger says:

    Provided og:image, could not be downloaded. This can happen due to several different reasons such as your server using unsupported content-encoding. The crawler accepts deflate and gzip content encodings.

    Test it for yourself here.

    But at a guess, it could be because the image you have specified is crazy big at 6000 x 4000 pixels. Facebook prefers it to be 1200 x 630, but anything around that size should probably still work fine.

    That aside, the plugin is doing it’s job, but the image you have specified is either too big, or it’s using unsupported content-encoding like the debugger says.

    I’d start by using a smaller image and then run the post URL through the debugger, then hit the Scrape Again button to see if the problem goes away.

    Good luck!

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