problem with identifier_exists

Resolved

(@4nderi)

I have tried to message your premium support at elite@adtribes.io
but I got this automatic response per mail:
554 5.7.0 Reject, id=313893-11 – email blocked by content filter (suspected UBE/spam)

Hope you can help with my problem here:

we have trouble with getting the identifier_exists attribute running in our google shopping feed.

Since in our clients shop he uses the plugin "Germanized for woocommerce" he manages all his GTINs in custom fields which come from Germanized.
Is there a way to check if the ts_gtin field from Germanized is empty or not and set the identifiert_exists attribute to true/false accordingly?

I have noticed that when creating a new google shopping feed the identifier_exists field is mapped to "plugin calculation". Would our problem be gone automatically if we used the Product Feed Elite GTIN field instead? Does it include checking for GTIN entries?

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Contributor supportadtribes
(@supportadtribes)

1 year, 4 months ago

Hi,

Thanks for reaching out to us and using the Elite version of our plugin. Much appreciated.

Unfortunately, per the WordPress forum guidelines, we’re not allowed to discuss our paid Elite plugin here so for any questions about our paid plugins, please contact our support team directly.

Since you already tried that can you try sending an email to info@adtribes.io instead?

Plugin Contributor supportadtribes
(@supportadtribes)

1 year, 2 months ago

Assuming the issue at hand has been resolved and our support is no longer required I will close this topic for housekeeping reasons now.

Do not hesitate to reach out to us again in-case you need our help again.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘problem with identifier_exists’ is closed to new replies.