Title: Problem with hotmail.com Last modified: August 30, 2016 --- # Problem with hotmail.com * Resolved [lusans](https://wordpress.org/support/users/lusans/) * (@lusans) * [10 years, 7 months ago](https://wordpress.org/support/topic/problem-with-hotmailcom/) * Hello! I want to congratulate you! Your plugin is amazing. But I have noticed a problem with [@hotmail](https://wordpress.org/support/users/hotmail/).com . The notification of reply / new comment is sent but when we open the email it is blank. It has only the email subject “New reply(…)” but there is nothing to see / read when we open it. We tried the plugin with [@gmail](https://wordpress.org/support/users/gmail/). com and it’s alright! Everything’s working good but with [@hotmail](https://wordpress.org/support/users/hotmail/). com * Please, could you help me? My website is [http://www.corujinhalulu.com](http://www.corujinhalulu.com) * Thank you a lot! * [https://wordpress.org/plugins/comment-mail/](https://wordpress.org/plugins/comment-mail/) Viewing 11 replies - 1 through 11 (of 11 total) * [aaceuk](https://wordpress.org/support/users/aaceuk/) * (@aaceuk) * [10 years, 2 months ago](https://wordpress.org/support/topic/problem-with-hotmailcom/#post-6636308) * Was there ever an answer to this? Because I have the same problem. Other WordPress emails work fine in Hotmail, just not the ones produced by Wp-Comment-Mail. Thanks 🙂 * [Raam Dev](https://wordpress.org/support/users/raamdev/) * (@raamdev) * [10 years, 2 months ago](https://wordpress.org/support/topic/problem-with-hotmailcom/#post-6636309) * [@lusans](https://wordpress.org/support/users/lusans/) [@aaceuk](https://wordpress.org/support/users/aaceuk/) Thank you for the report. I’ve opened a new GitHub issue here for us to track this and figure out what’s going on with Hotmail: [https://github.com/websharks/comment-mail/issues/259](https://github.com/websharks/comment-mail/issues/259) * [aaceuk](https://wordpress.org/support/users/aaceuk/) * (@aaceuk) * [10 years, 2 months ago](https://wordpress.org/support/topic/problem-with-hotmailcom/#post-6636310) * Thanks Raam. On further investigation it seems like it’s to do with the Doctype…. [http://blog.aaronvanderzwan.com/2012/09/sending-emails-hotmail-emails-are-blank-empty/](http://blog.aaronvanderzwan.com/2012/09/sending-emails-hotmail-emails-are-blank-empty/) * [Raam Dev](https://wordpress.org/support/users/raamdev/) * (@raamdev) * [10 years, 2 months ago](https://wordpress.org/support/topic/problem-with-hotmailcom/#post-6636311) * [@aaceuk](https://wordpress.org/support/users/aaceuk/) Ah, thank you for sharing that. I’ve referenced that link in the GitHub issue; that should make it easier to fix this in the next release. 🙂 * [JanPaul999](https://wordpress.org/support/users/janpaul999/) * (@janpaul999) * [10 years ago](https://wordpress.org/support/topic/problem-with-hotmailcom/#post-6636315) * Hi, so is this getting fixed? … * I was contemplating to buy comment mail cause the feature set is great, but when I read here that the issue was found over a month ago and is still not fixed I’m stating to have doubts about whether buying it will be a wise decision. * [aaceuk](https://wordpress.org/support/users/aaceuk/) * (@aaceuk) * [10 years ago](https://wordpress.org/support/topic/problem-with-hotmailcom/#post-6636316) * I edited the PHP to change the Doctype and managed to fix it myself * [JanPaul999](https://wordpress.org/support/users/janpaul999/) * (@janpaul999) * [10 years ago](https://wordpress.org/support/topic/problem-with-hotmailcom/#post-6636317) * Ok that’s great, will try that myself as well then. * But was just saying, if I’m going to buy a product I expect the devs to make sure their products works. And not fixing a serious issue like this over a month after the solution has been reported just seems very lackluster to me. * I mean what if there are other issues? * Can I rely on the devs to fix it? * Judging from how this issue has been handles so far I’d say no. Especially considering that this issue was first reported 6 months ago and nothing was done about it. It was a user (you) who found the issue… * But even then after someone pointed them to the exact solution, still no fix into the core files. I mean what’s up with that. I don’t mind paying for software, but if I do I do expect devs to be on top of bugs and especially a big issue like this. * [Raam Dev](https://wordpress.org/support/users/raamdev/) * (@raamdev) * [10 years ago](https://wordpress.org/support/topic/problem-with-hotmailcom/#post-6636318) * [@janpaul999](https://wordpress.org/support/users/janpaul999/) You can follow our development here: [https://github.com/websharks/comment-mail/issues](https://github.com/websharks/comment-mail/issues) * Issues are ranked by priority. I took a closer look at the problem and the proposed solution mentioned above, and I’ve moved the issue to the Next Release milestone so that we can get this fixed for the next release. Thank you for your patience. * [Raam Dev](https://wordpress.org/support/users/raamdev/) * (@raamdev) * [9 years, 12 months ago](https://wordpress.org/support/topic/problem-with-hotmailcom/#post-6636321) * This issue has been fixed in the dev branch and the fix will go out with the next release: [https://github.com/websharks/comment-mail/issues/259#issuecomment-219488455](https://github.com/websharks/comment-mail/issues/259#issuecomment-219488455) * [JanPaul999](https://wordpress.org/support/users/janpaul999/) * (@janpaul999) * [9 years, 12 months ago](https://wordpress.org/support/topic/problem-with-hotmailcom/#post-6636322) * Great * [Andrew Nevins](https://wordpress.org/support/users/anevins/) * (@anevins) * WCLDN 2018 Contributor | Volunteer support * [9 years, 10 months ago](https://wordpress.org/support/topic/problem-with-hotmailcom/#post-6636331) * [@collapsing_os](https://wordpress.org/support/users/collapsing_os/), Please open a new thread: [https://wordpress.org/support/plugin/comment-mail#postform](https://wordpress.org/support/plugin/comment-mail#postform) Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Problem with hotmail.com’ is closed to new replies. * ![](https://ps.w.org/comment-mail/assets/icon-256x256.png?rev=1210411) * [Comment Mail](https://wordpress.org/plugins/comment-mail/) * [Frequently Asked Questions](https://wordpress.org/plugins/comment-mail/#faq) * [Support Threads](https://wordpress.org/support/plugin/comment-mail/) * [Active Topics](https://wordpress.org/support/plugin/comment-mail/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/comment-mail/unresolved/) * [Reviews](https://wordpress.org/support/plugin/comment-mail/reviews/) ## Tags * [email notification](https://wordpress.org/support/topic-tag/email-notification/) * [hotmail](https://wordpress.org/support/topic-tag/hotmail/) * [problem](https://wordpress.org/support/topic-tag/problem/) * 11 replies * 5 participants * Last reply from: [Andrew Nevins](https://wordpress.org/support/users/anevins/) * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/problem-with-hotmailcom/#post-6636331) * Status: resolved