Title: Problem with gravatar
Last modified: April 13, 2022

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# Problem with gravatar

 *  Resolved [walid91](https://wordpress.org/support/users/walid91/)
 * (@walid91)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/problem-with-gravatar-3/)
 * Hi,
 * Is there a way to disable/remove gravatars completely?
 * I have a problem with the gravatar and the name of the store:
 * Check here : [https://ibb.co/vVQhyX6](https://ibb.co/vVQhyX6)
 * The picture is from the store
 * [https://xxxxxxxxxx/store/razertechcomplex/](https://xxxxxxxxxx/store/razertechcomplex/)
    -  This topic was modified 4 years, 2 months ago by [walid91](https://wordpress.org/support/users/walid91/).

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Shafinoid](https://wordpress.org/support/users/shafinahmad01/)
 * (@shafinahmad01)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/problem-with-gravatar-3/#post-15555896)
 * Hi [@walid91](https://wordpress.org/support/users/walid91/)
 * I have checked your screenshot but it doesn’t seem like an issue with the Gravatar.
   Still, you can disable all avatars from your site or select a black option for
   Gravatar from the **WP Admin > Settings > Discussion** page.
 * Also, if the above doesn’t solve your issue then try to switch your theme to 
   determine the actual reason behind the issue.
 *  Thread Starter [walid91](https://wordpress.org/support/users/walid91/)
 * (@walid91)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/problem-with-gravatar-3/#post-15557448)
 * Hi
 * I have deactivated the gravatars of my site, the problem comes from dokan.
 * Watch : [https://ibb.co/0hFKMh2](https://ibb.co/0hFKMh2)
 *  [Shafinoid](https://wordpress.org/support/users/shafinahmad01/)
 * (@shafinahmad01)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/problem-with-gravatar-3/#post-15565736)
 * Hi [@walid91](https://wordpress.org/support/users/walid91/)
 * You will need to customize to remove the seller avatar completely from the website.
 * In that case, you can try the below hook and file that contains the necessary
   information you might require,
 *     ```
       File Path: \wp-content\plugins\dokan-lite\templates\
       File Name: store-lists-loop.php
       Function Name: dokan_seller_listing_footer_content()
       Line Number: 97
       ```
   
 * Additionally, I am unable to provide/review any custom solutions as per our support
   policy, and hope that the above information might help you.
 *  Thread Starter [walid91](https://wordpress.org/support/users/walid91/)
 * (@walid91)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/problem-with-gravatar-3/#post-15570169)
 * Hi,
    I tried but without result. So no, it didn’t help me since I don’t know 
   where to put the new file and I don’t know if I should add a filter.
 *  [Shafinoid](https://wordpress.org/support/users/shafinahmad01/)
 * (@shafinahmad01)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/problem-with-gravatar-3/#post-15571723)
 * Hi [@walid91](https://wordpress.org/support/users/walid91/)
 * I can understand however, I must respect our policy of not providing any custom
   solutions. With the possible file path and function, I have already provided 
   you, and you can consult with experienced developers for further assistance. 
   I believe you can understand that we are unable to help in that matter of custom
   solution.
 *  [Shafinoid](https://wordpress.org/support/users/shafinahmad01/)
 * (@shafinahmad01)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/problem-with-gravatar-3/#post-15586339)
 * Hello,
 * As you have not responded for a long, I am resolving this topic, and feel free
   to create another one at any time.
 * Thank you!
 *  Thread Starter [walid91](https://wordpress.org/support/users/walid91/)
 * (@walid91)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/problem-with-gravatar-3/#post-15587573)
 * Hi,
 * Yes you can put it in resolved, but not with your help.
 * For those who are interested, here is a css code that makes the opacity 0.
 * .profile-info-head
    { opacity: 0; }

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Problem with gravatar’ is closed to new replies.

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 * 7 replies
 * 2 participants
 * Last reply from: [walid91](https://wordpress.org/support/users/walid91/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/problem-with-gravatar-3/#post-15587573)
 * Status: resolved