Support » Plugin: Contact Form 7 » Problem with google analytics

  • Resolved patrizialorenzini

    (@patrizialorenzini)


    Hi,
    After clicking on send, the loading wheel remains and does not track conversions in google analytics.
    I use google tag manager.
    Thank you very much.
    Best regards,
    Patrizia

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Erik

    (@codekraft)

    Ciao Patrizia, it was caused by the flatsome theme javascript.

    find and delete from themes/flatsome/assets/js/flatsome.js?ver=3.13.2 (it’s minified so i can’t tell you from where but is near the end)

    jQuery(".wpcf7-form .wpcf7-submit").on("click", (function() {
            jQuery(this).parent().parent().addClass("processing")
        }
        )),
        jQuery(document).ajaxComplete((function(t, e, i) {
            jQuery(".processing").removeClass("processing")
        }
        )),
        jQuery((function() {
            o()()
        }
        ))

    but to solve you need to update your theme and in case it’s already updated inform the author about this glitch

    Thread Starter patrizialorenzini

    (@patrizialorenzini)

    Ciao Erik,

    thank you very much for your indication.

    Thread Starter patrizialorenzini

    (@patrizialorenzini)

    Ciao Erik, after theme update is all ok. Thank you again, Patrizia

    Erik

    (@codekraft)

    so flatsome authors has closed the issue? 🥳

Viewing 4 replies - 1 through 4 (of 4 total)
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