hello @cedriccharles
Seems like your FTP server is behind a NAT, please try to enable FTP Passive Mode in FTP specific setting section.
I hope that it could help!
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This reply was modified 2 years, 10 months ago by BWU support.
Thread Starter
Ced
(@cedriccharles)
Hello @duongcuong96!
Thank you for your answer. Unfortunately, it’s already in passive mode :s
https://snipboard.io/7yqSH0.jpg
Kind regards,
Cedric
@cedriccharles
Please help me try this patched plugin version instead, just replace with your current BackWPUp plugin: https://www.dropbox.com/s/ampiiei9s96a1x4/backwpup-fpt.zip?dl=0
Thank you!
Thread Starter
Ced
(@cedriccharles)
Hello 🙂
The issue is still here with this version… Not exactly the same message: https://snipboard.io/lN0d4L.jpg
Kind regards,
Cedric
Hello @cedriccharles
Sorry there was a typo in the package please help me try this version instead: https://www.dropbox.com/s/wugzjvvr7vdhc87/backwpup-fpt.zip?dl=0
Also, please enable debug log before running the job,
BackWPUp -> Settings -> Logs -> Logging Level -> Debug(not translated ), so I will know better what could go wrong there( I would know I got a typo in the previous package if debug log enabled 😶)
Thank you!
Thread Starter
Ced
(@cedriccharles)
Hello @duongcuong96
Done! But it still not working.
https://snipboard.io/ew7lTD.jpg
Kind regards,
Cedric