Support » Plugin: Subscribe to Category » Problem with export feature

  • Resolved samoreen

    (@samoreen)


    Hi,

    Today, I have tried to use the Export feature for the first time. The resulting CSV file was very strange : all the lines corresponding to users who have subscribed to all categories are empty. The total number of lines corresponds to the total number of subscriptions but only the subscriptions where the user only selected some categories (instead of all) are present. IF the user has checked All Categories, the CSV file contains an empty line.

    Patrick

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  • Plugin Author vandestouwe

    (@vandestouwe)

    Yes there is a problem in that area.
    The real problem is that on changing the email address field with the all categories checkbox in the checked state the form was not properly set in cases the email address was new.

    I will release version 2.6.5 later today.

    Thread Starter samoreen

    (@samoreen)

    Hi,

    Problem spotted. In my case, the problem is caused by a category name containing an accented character (the category name is “Expos à voir”). For all users who subscribed to this category, the generated line in the CSV file is empty. This can be reproduced at will.

    Patrick

    • This reply was modified 1 year, 1 month ago by samoreen.
    Plugin Author vandestouwe

    (@vandestouwe)

    Ok new information. Does the subscriber list contain all the categories correctly?
    Please send me an screen image of the list containing the accented character. Use sidney@vandestouwe.com as mail address.
    Would you be willing to show me the problem in a google meeting?

Viewing 3 replies - 1 through 3 (of 3 total)
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