You should get prompted to save the export as a file. If your not it’s probably another plugin outputting something before we run (most likely a space or blank line) which interferes with the export.
Try disabling your other plugins until the export works.
Thanks for the quick reply. I actually don’t have any other plugins installed right now. I switched back to a standard WP theme, and that didn’t seem to fix it either. Should I try reinstalling?
Take a look at the page source (usually ctl-U in your browser) and see if there are any messages (like “unable to set header”) near the top of the page.
You can probably also just copy/paste the contents of the page source in to a text editor and save it as a csv file (or whatever format you selected).
Thanks so much for the help, Greg. I couldn’t see any messages in the page source, but your idea of copying the contents of the page source worked perfectly. Thank you!!!
Totally different question…is there a way to get the IP geocode automatically appended to the database, or do I need to use a 3rd party service? I see that I can click to get the IP geocoded one at a time (which is cool), but I wasn’t sure if there was a more automatic way to have that happen. Thank you again for the great help!
Something is sending out an extra character before we run the export code, which is blocking the http headers we send to tell the browser to do a “save as” instead of displaying the file. It’s often hard to track down what is doing it, but you can use the manual workaround as well.
You can enable the GeoIP code by going to Statistics->Settings->GeoIP and configuring it.
