Problem with Enable Caching Function

  • Resolved azadbakhsh

    (@azadbakhsh)


    2 years, 9 months ago

    Hello,

    I have a problem with Enabling the Cache Function. My website has a Mobile view and desktop view option, that each of them load from different pages.
    The problem is when I enable the cache function, one of these page loads for both mobile view and desktop view !!!

    I have another website with the same theme but I haven’t had this problem on that website.

    • This topic was modified 2 years, 9 months ago by azadbakhsh.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support qtwrk

    (@qtwrk)

    2 years, 9 months ago

    Hi,

    Did you enable mobile cache option ?

    and also please provide the report number , you can get it in toolbox -> report -> click “send to LiteSpeed”

    Best regards,

    Thread Starter azadbakhsh

    (@azadbakhsh)

    2 years, 9 months ago

    Hello

    Yes Mobile Cache is on

    Report number: OXTUROBU
    Report date: 07/25/2021 05:30:52

    Plugin Support qtwrk

    (@qtwrk)

    2 years, 9 months ago

    one of these page loads for both mobile view and desktop view

    which page is that ?

    what do you mean by load both view ? shouldn’t one page can send one view at once ?

    is it responsive design page ?

    Thread Starter azadbakhsh

    (@azadbakhsh)

    2 years, 9 months ago

    `Hello,

    Please check below link which is load on Desktop:
    https://s4.uupload.ir/files/desktop_1lo8.jpg

    And below link is for mobile view:
    https://s4.uupload.ir/files/mobile_w509.jpg

    I have 2 different home pages. One of them loads on the desktop view and another one loads on the mobile view. So Everything is fine but when I activate the cache option only one of these home pages load for both mobile view or desktop. After activating the cache option, one of these home pages that is immediately loaded by one viewer or by me that page will load on both mobile & desktop.

    Check the below link that loaded for Desktop view after activating the cache option.
    https://s4.uupload.ir/files/mobile_desk_p2ev.jpg

    • This reply was modified 2 years, 9 months ago by azadbakhsh.
    • This reply was modified 2 years, 9 months ago by azadbakhsh.
    Plugin Support qtwrk

    (@qtwrk)

    2 years, 9 months ago

    please create a ticket by mail to support at litespeedtech.com with reference to this topic

    we will investigate further

Viewing 5 replies - 1 through 5 (of 5 total)
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