Title: Problem with email activity report.
Last modified: January 20, 2020

---

# Problem with email activity report.

 *  Resolved [calle81](https://wordpress.org/support/users/calle81/)
 * (@calle81)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/problem-with-email-activity-report/)
 * Hi I have a problem. I have set up sending the weekly activity report by e-mail,
   but from 09/12/2019 I am no longer receiving anything.
 * How can I solve the problem? Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [WFGerroald](https://wordpress.org/support/users/wfgerald/)
 * (@wfgerald)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/problem-with-email-activity-report/#post-12345884)
 * Hey [@calle81](https://wordpress.org/support/users/calle81/),
 * Just to be certain, have you checked your spam?
 * Are you receiving any other emails from the site? You can test this by navigating
   to **Tools > Diagnostics > Other Test**, which is at the very bottom of the page.
   You’ll notice two options to send test emails.
 * **Send a test email from this WordPress server to an email address
    Send a test
   activity report email
 * Thanks,
 * Gerroald
 *  Thread Starter [calle81](https://wordpress.org/support/users/calle81/)
 * (@calle81)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/problem-with-email-activity-report/#post-12345923)
 * Hi [@wfgerald](https://wordpress.org/support/users/wfgerald/), thanks for the
   reply.
 * I ran the test.
 * I receive both test emails.
 *  [WFGerroald](https://wordpress.org/support/users/wfgerald/)
 * (@wfgerald)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/problem-with-email-activity-report/#post-12349825)
 * Hey [@calle81](https://wordpress.org/support/users/calle81/),
 * Thanks for the update.
 * What version of Wordfence are you using? Can you make sure it’s the most current
   7.4.5?
 * Can you please try resaving the settings to see if it helps? When saving them
   please open the browser console to see if there are any errors.
 * [https://www.wordfence.com/help/advanced/troubleshooting/#how-to-inspect-the-browser-console](https://www.wordfence.com/help/advanced/troubleshooting/#how-to-inspect-the-browser-console)
 * Please let me know how it goes.
 * Thanks,
 * Gerroald
 *  Thread Starter [calle81](https://wordpress.org/support/users/calle81/)
 * (@calle81)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/problem-with-email-activity-report/#post-12353309)
 * Thanks [@wfgerald](https://wordpress.org/support/users/wfgerald/), the console
   shows no errors.
 * I tried to save the settings, I wait on 01/27/2020 to see if it sends me the 
   weekly email correctly.
 *  [WFGerroald](https://wordpress.org/support/users/wfgerald/)
 * (@wfgerald)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/problem-with-email-activity-report/#post-12399206)
 * Hey [@calle81](https://wordpress.org/support/users/calle81/),
 * I was just checking in to see how the email test went on 01/27/2020.
 * Please let me know.
 * Thanks,
 * Gerroald
 *  Thread Starter [calle81](https://wordpress.org/support/users/calle81/)
 * (@calle81)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/problem-with-email-activity-report/#post-12399243)
 * Hi [@wfgerald](https://wordpress.org/support/users/wfgerald/), I have not received
   the activity report email but I receive all other emails correctly.
 *  [WFGerroald](https://wordpress.org/support/users/wfgerald/)
 * (@wfgerald)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/problem-with-email-activity-report/#post-12407593)
 * Hey [@calle81](https://wordpress.org/support/users/calle81/),
 * I’ve been speaking with a colleague about this. Can you try using an **SMTP**
   plugin like the one below which is more reliable than the PHP `mail()` (which
   WordPress uses) function and let me know if it helps?
 * [https://wordpress.org/plugins/easy-wp-smtp/](https://wordpress.org/plugins/easy-wp-smtp/)
 * Please let me know.
 * Thanks,
 * Gerroald
 *  Thread Starter [calle81](https://wordpress.org/support/users/calle81/)
 * (@calle81)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/problem-with-email-activity-report/#post-12430321)
 * Hi [@wfgerald](https://wordpress.org/support/users/wfgerald/), I have updated
   the plug-in to the new version, I have tried to change the email sending setting
   from 1 week to 1 day and saved. Now I receive the activity report email perfectly,
   without having to install the plug-in you recommended. Thanks a lot for your 
   time.
 *  [WFGerroald](https://wordpress.org/support/users/wfgerald/)
 * (@wfgerald)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/problem-with-email-activity-report/#post-12431720)
 * Hey [@calle81](https://wordpress.org/support/users/calle81/),
 * Thanks for the update, and happy to hear it!
 * Please let us know if anything else comes up.
 * Thanks,
 * Gerroald

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Problem with email activity report.’ is closed to new replies.

 * ![](https://ps.w.org/wordfence/assets/icon.svg?rev=2070865)
 * [Wordfence Security - Firewall, Malware Scan, and Login Security](https://wordpress.org/plugins/wordfence/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordfence/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordfence/)
 * [Active Topics](https://wordpress.org/support/plugin/wordfence/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordfence/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordfence/reviews/)

 * 9 replies
 * 2 participants
 * Last reply from: [WFGerroald](https://wordpress.org/support/users/wfgerald/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/problem-with-email-activity-report/#post-12431720)
 * Status: resolved