PROBLEM WITH ELEMENTOR

  • raffodesigner

    (@raffodesigner)


    3 years, 7 months ago

    Hi, my web is now unavailable because it seems that elementor has compatibility problems with Storefront theme.

    I contacted my hosting support and they wrote me this:

    It seems that the plugin is causing too many admin-ajax.php executions causing high load on the entire server with the followiing requests:

    35.214.150.229 malamutegirasol.com – [24/Aug/2020:18:08:09 +0000] “POST /wp-admin/admin-ajax.php?action=elementor_1_elementor_updater&nonce=c9c38d8cd0 HTTP/1.1” 499 0 “https://malamutegirasol.com/wp-admin/admin-ajax.php?action=elementor_1_elementor_updater&nonce=c9c38d8cd0” “WordPress/5.5; https://malamutegirasol.com” | TLSv1.3 | – 0.986 0.987 – D NC:000000 UP:0^C

    There were more than 38 000 executions of this script in a two-hour period.

    Since the issue is related to the plugin, I’m afraid, we can’t help you resolve it.

    I contacted elementor support 3 days ago, but no one answers me, this is absurd that there is such a delay in responding to their customers!

    Has something like this happened to any of you? I need to get everything sorted out asap. Can you help me?

    thank you

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Elementor

    (@davidr90)

    3 years, 7 months ago

    Hi,

    We are sorry for the inconvenience.

    Did this error appear after updating to Elementor 3.0.1?

    If you temporarily switch to a different theme such as Hello theme, do you see this error in your site?

    Please also try to deactivate all your plugins besides Elementor. If this solves the problem, please let me know which plugin is causing this.

    Thank you

    Thread Starter raffodesigner

    (@raffodesigner)

    3 years, 7 months ago

    i don’t know if the problem has existed since i updated elementor.

    I made the changes you suggested, without success.

    Are there possible solutions?

    pietercoetzee

    (@pietercoetzee)

    3 years, 7 months ago

    I have exactly the same problem. This is bringing my site down.

    I have disabled access to the admin-ajax.php script for now.

    This is an absolute disaster.

    I will most likely rebuild the site without elementor as I simply can not trust using a plugin that will bring down my business.

    Jan Park

    (@janpark)

    3 years, 7 months ago

    Hi,
    This is happening to me as well, any news on this horrible problem?
    Otherwise, I’ll have to change the Elementor builder for another.

    gabhelper

    (@gabhelper)

    3 years, 7 months ago

    Are you all using Storefront?

Viewing 5 replies - 1 through 5 (of 5 total)
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