Title: Problem with e-mails
Last modified: July 10, 2017

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# Problem with e-mails

 *  [Katerina](https://wordpress.org/support/users/topl1nk/)
 * (@topl1nk)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/problem-with-e-mails/)
 * Hi! Recently I found problem on my site, that customers who retry peyment after
   failure do not get e-mail notification that order is recieved. Customers who 
   make payment from the first try got their e-mails with confirmation with no problem.
 * I disabled “Customer note” e-mail, because customers must have only “Processing
   order” e-mails after payment.
 * This problem occurs in june. Last updates of site were in may. I am using credit
   cart payment.
 * I can give you a link with test product 0.01 euro.

The topic ‘Problem with e-mails’ is closed to new replies.

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## Tags

 * [e-mail](https://wordpress.org/support/topic-tag/e-mail/)
 * [mail](https://wordpress.org/support/topic-tag/mail/)
 * [not sending](https://wordpress.org/support/topic-tag/not-sending/)
 * [problem](https://wordpress.org/support/topic-tag/problem/)

 * 0 replies
 * 1 participant
 * Last reply from: [Katerina](https://wordpress.org/support/users/topl1nk/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/problem-with-e-mails/)
 * Status: not resolved