• Resolved cityalex1



    I Have a problem with DNS.
    i typed the values cname’s and txt on autodns but it didnt verified(Status Invalid),i waited 24 hours but nothing changed…is there a way i can solve this problem?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author MailPoet


    Hello @cityalex1,

    Thanks for writing. Looks like there’s an issue with your MailPoet subscription. Make sure you’re using the correct Activation Key. Log in here https://account.mailpoet.com/login and to find your activation key.

    Also check that you have both MailPoet 3 and MailPoet Premium plugin installed and activated.

    ​Let us know if you need further assistance.


    Hey,thank you for replying

    I have logged (here https://account.mailpoet.com/login), and i did find the activation key but it still doesnt work?!(i havent purchased the premium pack)Isn’t the plan for max-1000 subs free or should i get the premium one?
    The txt is verified now but cname’s are still invalid.


    Plugin Author MailPoet


    Hi @cityalex1,

    Your subscription is still pending approval because you had another subscription approved already, but for a different account (associated with another email address).

    We approved the right one now and sending should be working.


Viewing 3 replies - 1 through 3 (of 3 total)
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