Support » Plugin: UpdraftPlus WordPress Backup Plugin » Problem with Decrypting DB File

  • Resolved Lightpurple

    (@pamkaur14)


    Hi,

    I have just lost access to my WP dashboard after trying to deactivate UpdraftPlus through WP installed Plugins.

    I was trying to single out the plugin responsible for another problem I was having with my site and was activating/deactivating each installed plugin to see which one was the problem. However, when I clicked on ‘Deactivate’ the UpdraftPlus plugin in the WP admin, my screen completely went blank. I then had no access to my website or the WP dashboard.

    I have since uploaded the uploads, themes and plugin files using Updraft’s backup files in Dropbox via FTP but I am having a lot of trouble trying to understand how to decrypt the database file prior to importing it using myphpAdmin.

    I have read the instructions in example-decrypt.php and thought I had it right but I am not sure what “run this file” means. Where do I ‘run’ it from? My web browser or in Windows itself? Here is what I have one so far:
    – downloaded the original example-decrypt.php file using FTP
    – edited it to include the line stated in the file above: “rijndael_decrypt_file( ‘/wp-content/plugins/updraftplus/mybackupfilename.gz.crypt, ‘mydecryptkey'”
    – I saved the edited example-decrypt.php file onto my desktop
    – I uploaded the saved example-decrypt.php and my encrypted db file to wp-content/plugins/updraftplus
    – I thought ‘running’ the file meant typing the path to the example-decrypt.php file in my browser, ie. pointing it to “mywebaddress/wp-content/plugins/updraftplus/example-decrypt.php” – but nothing happened. It came up with an error message so I assume I have no idea what running the php file means.

    Please help as I have no access to my WP dashboard to decrypt the file that way. Once decrypted I should have no problems importing the db file using phpmyAdmin.

    Cheers.

    https://wordpress.org/plugins/updraftplus/

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