Title: Problem with connection
Last modified: March 15, 2017

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# Problem with connection

 *  Resolved [socialwebcoach](https://wordpress.org/support/users/socialwebcoach/)
 * (@socialwebcoach)
 * [9 years ago](https://wordpress.org/support/topic/problem-with-connection/)
 * I am not able to connect the plugin with Mailchimp
    When I put in the key I receive
   an error, that it is not connected.
 * What can I do?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [91kp6tyghl0i](https://wordpress.org/support/users/91kp6tyghl0i/)
 * (@91kp6tyghl0i)
 * [9 years ago](https://wordpress.org/support/topic/problem-with-connection/#post-8918905)
 * same problem here: NOT CONNECTED; 503 code, service not available,
 * this problem started a week ago (probably after the hosting provider upgraded
   to wp 4.7.3). i was on plugin version 4.0.13: posted same massage down at the
   other reports 4-5 days ago.
 * hoped the upgrade to plugin 4.1.0 would have fixed the issue, but not …
 * the mailchimp service IS AVAILABLE => service responded when tested using curl
   per mailchimp docs !!
 * i shall start looking for alternative. any recommendation anyone ?
 * Thanks
 *  Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [9 years ago](https://wordpress.org/support/topic/problem-with-connection/#post-8951236)
 * Hello,
 * Please note that this issue is caused when there is a connection problem between
   your website & MailChimp.com. There is not much we can do from our end. I would
   recommend checking [https://mc4wp.com/kb/solving-connectivity-issues/](https://mc4wp.com/kb/solving-connectivity-issues/)
   for some steps on finding the cause of this issue.
 * I’m marketing this ticket as resolved however if anyone else faces a similar 
   issue please create a new topic instead of posting to the topic created by another
   user

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problem with connection’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-wp/assets/icon-256x256.png?rev=1224577)
 * [MC4WP: Mailchimp for WordPress](https://wordpress.org/plugins/mailchimp-for-wp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-wp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-wp/)
 * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-wp/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/problem-with-connection/#post-8951236)
 * Status: resolved