Support » Plugin: ChimpMate - WordPress MailChimp Assistant » Problem with confirmation

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Voltroid

    (@voltroid)

    Hi pazderakjan

    Sorry we didn’t understand the issue. Can you please explain it? Also mention the website address, so that we can look through the issue.

    With Regards,
    Your friends at Voltroid.

    Thread Starter pazderakjan

    (@pazderakjan)

    My web is http://www.janpazderak.sk.

    I have your chimpmate “lightbox” on my web.
    But problem is with pop-up window on web.

    When you write to box in pop-up (lightbox) your email adress (for newsletter) and you press ENTER that pop-up only close and don´t take e-mail adress.
    And nothing happend.

    But when you to that same pop-up (lightbox) write email and CLICK to subscribe (for newsletter) all working good.
    I don´t now why.

    Thanks 🙂

    Thread Starter pazderakjan

    (@pazderakjan)

    But I don´t want to run that widget when all don´t run good.

    Plugin Author Voltroid

    (@voltroid)

    Hi pazderakjan

    Enter button should have worked, we are not sure what is wrong. Can you keep it enabled so that we can check it once at your website. May be something else is in conflict.

    With Regards,
    Your friends at Voltroid.

    Thread Starter pazderakjan

    (@pazderakjan)

    Ok now plugin is enabled on http://www.janpazderak.sk

    Please wait 30 sec. and try to write email adress to box and after that press enter.

    And try to write email adress to box and after that click with mouse to subscribe button.

    You will see where is problem. 🙂

    Thanks for help !

    Plugin Author Voltroid

    (@voltroid)

    Hi pazderakjan,

    Please provide your email address for further communication.

    Thank you,
    Your friends at Voltroid

    Thread Starter pazderakjan

    (@pazderakjan)

    Plugin Author Voltroid

    (@voltroid)

    Hi pazderakjan,

    We’ve fixed the issue. We’ll include the fix in the next update.

    Thank you,
    Your friends at Voltroid

    Hi. Voltroid, did you fix this issue? I’m asking, because I have the same problem as pazderakjan.

    Plugin Author Voltroid

    (@voltroid)

    Hi shog,

    Yes we’ve already updated this feature.

    Thank you

    When I try to submit a lightbox form using click – everything seems to be okay. But when I use enter key, page just reloads and data isn’t sent.

    But I solved this problem just by triggering click event on pressing enter key. Kinda weird, but works.

    Plugin Author Voltroid

    (@voltroid)

    Hi shog,

    Please provide your website URL so that we can have a look in to the issue.

    Thank you

Viewing 12 replies - 1 through 12 (of 12 total)
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