Title: Problem with Chrome
Last modified: November 27, 2017

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# Problem with Chrome

 *  Resolved [chiara64](https://wordpress.org/support/users/chiara64/)
 * (@chiara64)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/problem-with-chrome-7/)
 * I have created the Playlist with audio album without problem, but when I try 
   to play with Chrome Browser the files don’t play, instead there are no problem
   with the other browser.
 * Can you help me?
 * Thank you
    Chiara
    -  This topic was modified 8 years, 5 months ago by [chiara64](https://wordpress.org/support/users/chiara64/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-chrome-7%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [cubecolour](https://wordpress.org/support/users/numeeja/)
 * (@numeeja)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/problem-with-chrome-7/#post-9725778)
 * Audio album players on a WP 4.9 test site appear to work fine for me on chrome
   version 62.0.3202.94 on both MacOS & windows 10, so I have not been able to reproduce
   the issue.
 * Can you paste into a reply the full audio album shortcodes you have used on the
   page.
 * Also can you check whether the same files play when standard WordPress audio 
   embed shortcodes are used, eg:
 * `[audio mp3="www.ibrain.it/wp-content/uploads/2017/11/01.A_Way_For_Me.mp3"]`
 *  Thread Starter [chiara64](https://wordpress.org/support/users/chiara64/)
 * (@chiara64)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/problem-with-chrome-7/#post-9732605)
 * This is the complete shortcode:
 * [audioalbum title=”Brani moderni”]
 * [audiotrack title=”A Way For Me” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/01.A_Way_For_Me.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/01.A_Way_For_Me.mp3″%5D)
 * [audiotrack title=”Jazzaddicts Intro” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/02.Jazzaddicts_Intro.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/02.Jazzaddicts_Intro.mp3″%5D)
 * [audiotrack title=”The Land of Happiness” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/03.The_Land_Of_Happiness.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/03.The_Land_Of_Happiness.mp3″%5D)
 * [audiotrack title=”Ukulele” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/04.-Ukulele.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/04.-Ukulele.mp3″%5D)
 * [audiotrack title=”About That Oldie” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/05.About_That_Oldie.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/05.About_That_Oldie.mp3″%5D)
 * [audiotrack title=”Amazing Beautiful” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/06.-Amazing-_Beautiful.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/06.-Amazing-_Beautiful.mp3″%5D)
 * [audiotrack title=”Piano Music” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/07.-Piano_Music.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/07.-Piano_Music.mp3″%5D)
 * [audiotrack title=”Bringin It Back” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/08.-Bringin_It-_Back.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/08.-Bringin_It-_Back.mp3″%5D)
 * [audiotrack title=”The Clouds” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/09.Into_The_Clouds.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/09.Into_The_Clouds.mp3″%5D)
 * [audiotrack title=”Keith” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/10.-Keith.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/10.-Keith.mp3″%5D)
 * [audiotrack title=”Jazz Me Blues” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/11.Jazz_me_blues.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/11.Jazz_me_blues.mp3″%5D)
 * [audiotrack title=”Pacific Sun” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/12.-Pacific_Sun.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/12.-Pacific_Sun.mp3″%5D)
 * repeat;center top;;
 * auto
 * [audioalbum title=”Brani classici”]
 * [audiotrack title=”Baroque Caffè House” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/01.Baroque_Coffee_House.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/01.Baroque_Coffee_House.mp3″%5D)
 * [audiotrack title=”Minuet, Notebook for Annalena Magadalena” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/02.Minuet_Notebook_for_Anna_Magdalena.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/02.Minuet_Notebook_for_Anna_Magdalena.mp3″%5D)
 * [audiotrack title=”Danzi Wind Quintet” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/03.Danzi_Wind_Quintet.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/03.Danzi_Wind_Quintet.mp3″%5D)
 * [audiotrack title=”Concerto for 2 Oboes, Albinoni” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/04.Concerto_for_2_Oboes_Albinoni.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/04.Concerto_for_2_Oboes_Albinoni.mp3″%5D)
 * [audiotrack title=”The Four Seasons -Spring- Vivaldi” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/05.The_Four_Seasons_Spring_Vivaldi.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/05.The_Four_Seasons_Spring_Vivaldi.mp3″%5D)
 * [audiotrack title=”Prelude” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/06.Prelude.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/06.Prelude.mp3″%5D)
 * [audiotrack title=”Sonata 11, Rondò” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/07.Sonata_11_Rondò.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/07.Sonata_11_Rondò.mp3″%5D)
 * [audiotrack title=”Sonata, Schuberts” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/08.Sonata_Schuberts.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/08.Sonata_Schuberts.mp3″%5D)
 * repeat;center top;;
 * auto
 * [audioalbum title=”Brani natalizi”]
 * [audiotrack title=”Deck The Halls” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/01.Deck_the_Halls.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/01.Deck_the_Halls.mp3″%5D)
 * [audiotrack title=”Days of Christmas” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/03.Days_Of_Christmas.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/03.Days_Of_Christmas.mp3″%5D)
 * [audiotrack title=”We Wish you a Merry Christmas” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/04.We_Wish_You_a_Merry_Christmas.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/04.We_Wish_You_a_Merry_Christmas.mp3″%5D)
 * [audiotrack title=”O Christmas Tree” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/05.O_Christmas_Tree.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/05.O_Christmas_Tree.mp3″%5D)
 * [audiotrack title=”Jingle Bells” mp3=”[http://www.ibrain.it/wp-content/uploads/2017/11/06.Jingle_Bells.mp3″%5D](http://www.ibrain.it/wp-content/uploads/2017/11/06.Jingle_Bells.mp3″%5D)
 * repeat;center top;;
 * auto
 *  Plugin Author [cubecolour](https://wordpress.org/support/users/numeeja/)
 * (@numeeja)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/problem-with-chrome-7/#post-9733424)
 * Hve you checked whether the same files play in chrome for yoy when standard WordPress
   audio embed shortcodes are used for thew same audio files?
 * eg:
 * `[audio mp3="www.ibrain.it/wp-content/uploads/2017/11/01.A_Way_For_Me.mp3"]`
 *  Thread Starter [chiara64](https://wordpress.org/support/users/chiara64/)
 * (@chiara64)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/problem-with-chrome-7/#post-9740138)
 * I tried with the WordPress audio and It doesn’t work with Chrome too.
 * What can I do?
 * Thank You!
 *  Plugin Author [cubecolour](https://wordpress.org/support/users/numeeja/)
 * (@numeeja)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/problem-with-chrome-7/#post-9740412)
 * The audio album plugin’s shortcode acts as a wrapper to the standard WordPress
   audio embed shortcodes and outputs an audio embed with minor additions.
 * The audio embeds also having the issue suggests that the issue is not specific
   to the audio album plugin, so I don’t know whether there is anything I can advise
   within audio album that could fix the issue.
 * The default for the preload parameter is ‘none’ in the audio shortcode, however
   audioalbum’s default is ‘metadata’ as this is needed for the display.
 * You have a lot of embeds on your page – probably more than I have seen on a single
   page. It could be that fetching the metadata for all of the individual audiofiles
   is causing the browser to time out. If this is the case, and you added the test
   WP audio embeds to the same page, the existing embeds would still make the page
   time out.
 * Try adding just a single audio shortcode to a new test page to see how that behaves?
 *  [Christina](https://wordpress.org/support/users/carasmo/)
 * (@carasmo)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/problem-with-chrome-7/#post-9749640)
 * Using 4.9 on a .dev, plays fine in Chrome latest.
 * with
    `[audiotrack title='A Way For Me' mp3='http://www.ibrain.it/wp-content/
   uploads/2017/11/01.A_Way_For_Me.mp3']`
 * In your browser, hold the shift key down and hit refresh, perhaps you have a 
   cache problem. Try renaming the .mp3 to see if that works.
    -  This reply was modified 8 years, 5 months ago by [Christina](https://wordpress.org/support/users/carasmo/).

Viewing 6 replies - 1 through 6 (of 6 total)

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## Tags

 * [chrome](https://wordpress.org/support/topic-tag/chrome/)

 * 6 replies
 * 3 participants
 * Last reply from: [Christina](https://wordpress.org/support/users/carasmo/)
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/problem-with-chrome-7/#post-9749640)
 * Status: resolved