Title: Problem with Chat Script
Last modified: January 9, 2018

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# Problem with Chat Script

 *  Resolved [Mike Campbell](https://wordpress.org/support/users/agogomedia/)
 * (@agogomedia)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/problem-with-chat-script/)
 * I added the script and it removed the <script> code and just left the code without
   it. The chat window isn’t showing, is there an update or something that is being
   worked on to fix this issue?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [danielmuldernl](https://wordpress.org/support/users/danielmuldernl/)
 * (@danielmuldernl)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/problem-with-chat-script/#post-9863780)
 * Hi [@agogomedia](https://wordpress.org/support/users/agogomedia/),
 * Thanks for your input and sorry to hear that your having trouble. I’m quite sure
   that it’s not the plug-in that is causing this issue. The <script> tag is removed
   for security reasons and when it’s printed to the page source at runtime then
   it’s included again. This has never been a problem on 1000+ active installs.
 * What it might be is something that happens more often. It’s not turned on in 
   the Tawk.to dash itself by settings that let you set your availability?
 * Also see [https://wordpress.org/support/topic/status-not-changing/](https://wordpress.org/support/topic/status-not-changing/)
   on this. In the answer section.
 * I hope this solves it for you to and otherwise let me know!
 * Gr
 *  Thread Starter [Mike Campbell](https://wordpress.org/support/users/agogomedia/)
 * (@agogomedia)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/problem-with-chat-script/#post-9864717)
 * This doesn’t work, I have put this on a basic install and still getting the same.
 *  Plugin Contributor [danielmuldernl](https://wordpress.org/support/users/danielmuldernl/)
 * (@danielmuldernl)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/problem-with-chat-script/#post-9866717)
 * Hi [@agogomedia](https://wordpress.org/support/users/agogomedia/),
 * It should really work if you are online in the dashboard of tawk.to itself and
   have the script pasted into the field for it in the plug-in. Otherwise it could
   be an javascript error caused by something else at your frontend or 100 other
   things. If you provide an url or something more to go on, then I can look at 
   it. Without I cant do much for you form here. Sorry.
 * Gr
 *  Thread Starter [Mike Campbell](https://wordpress.org/support/users/agogomedia/)
 * (@agogomedia)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/problem-with-chat-script/#post-9867928)
 * Can you let me know a email I can send login info so you can take a look?
 *  Plugin Contributor [danielmuldernl](https://wordpress.org/support/users/danielmuldernl/)
 * (@danielmuldernl)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/problem-with-chat-script/#post-9874086)
 * Hi,
 * Just to do my digital civil duty: don’t handout passwords or admin accounts to
   strangers.
 * That being said if you fill out this contactform on our website and address it
   to me (Daniel), then ill pick it up no doubt. I rather not invite spam bots to
   grab my email from this post to spam me later.
 * [https://www.omnileads.nl/en/contact-omnileads/](https://www.omnileads.nl/en/contact-omnileads/)
 * Gr

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Problem with Chat Script’ is closed to new replies.

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## Tags

 * [tawkto](https://wordpress.org/support/topic-tag/tawkto/)

 * 5 replies
 * 2 participants
 * Last reply from: [danielmuldernl](https://wordpress.org/support/users/danielmuldernl/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/problem-with-chat-script/#post-9874086)
 * Status: resolved