Title: Problem with charters
Last modified: August 20, 2016

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# Problem with charters

 *  Resolved [bosnia5](https://wordpress.org/support/users/bosnia5/)
 * (@bosnia5)
 * [13 years, 7 months ago](https://wordpress.org/support/topic/problem-with-charters/)
 * Helo,
 * First I want to say thank you on very nice plugin. I have some question about
   charters, I work for some non profit organization and we use your plugin, for
   people to leave they adress,names and some other info. But maybe u know in our
   language use this letter “čćšđž” when they fill the fields with that letters 
   and when we download csv and open in excel 2010 its look very weird. For test
   I will show you some pic on this link [http://zaslike.com/files/017mhb58vs1cskndoik.jpg](http://zaslike.com/files/017mhb58vs1cskndoik.jpg)
   
   Field volunteer donations. Pls can you help us to fix this problem.
 * Best regards,
 * [http://wordpress.org/extend/plugins/participants-database/](http://wordpress.org/extend/plugins/participants-database/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Roland Barker](https://wordpress.org/support/users/xnau/)
 * (@xnau)
 * [13 years, 7 months ago](https://wordpress.org/support/topic/problem-with-charters/#post-3356591)
 * bosnia5,
 * The trick to working with such characters is that everything has to use the “
   utf-8” character encoding. The plugin and database are already set up to use 
   this encoding…in fact, you can check the database itself (using PHPMyAdmin or
   something like that) to see that the characters are properly stored.
 * Now, it’s a matter of making sure your spreadsheet is using “utf-8” when the 
   CSV is imported.
 *  Thread Starter [bosnia5](https://wordpress.org/support/users/bosnia5/)
 * (@bosnia5)
 * [13 years, 7 months ago](https://wordpress.org/support/topic/problem-with-charters/#post-3356593)
 * Dude tnx on answer I do this…look on this link 🙂 from notepad to excel and wrok
   fine..This maybe will help other to made same.
 * [http://www.accompa.com/kb/answer.html?answer_id=264](http://www.accompa.com/kb/answer.html?answer_id=264)
 * TNX dude !

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problem with charters’ is closed to new replies.

 * ![](https://ps.w.org/participants-database/assets/icon-256x256.jpg?rev=1389807)
 * [Participants Database](https://wordpress.org/plugins/participants-database/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/participants-database/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/participants-database/)
 * [Active Topics](https://wordpress.org/support/plugin/participants-database/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/participants-database/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/participants-database/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [bosnia5](https://wordpress.org/support/users/bosnia5/)
 * Last activity: [13 years, 7 months ago](https://wordpress.org/support/topic/problem-with-charters/#post-3356593)
 * Status: resolved