Problem with Chart rendering

  • Resolved thepaky91

    (@thepaky91)


    3 years ago

    Hello guys,

    I have created a chart and a table and I have copied the shotcode in one single page as below:

    [wpdatachart id=3]
    [wpdatatable id=4]

    The problem is that I can see only the table. The chart isn’t showed.
    If I delete the table from the page, then the chart will be showed. If I add again the tables, the chart disappear again.

    the problem highlighted in the console is:

    Uncaught TypeError: Cannot read property ‘fnDraw’ of undefined
    at wdt.chartsRender.min.js?ver=3.4.2:5
    at dispatch (jquery.min.js?ver=3.5.1:2)
    at v.handle (jquery.min.js?ver=3.5.1:2)

    Can you help me to understand which type of problem it is, please?

    thank you in advance for your support.

    Pasquale

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author wpDataTables

    (@wpdatatables)

    3 years ago

    Hi thepaky91,

    Sorry for the inconvenience,

    Based on your explanation we notice that you are using the option “Follow table filtering” in charts which is the feature of the premium plugin. Support for the premium version is not allowed here, so please contact us over our support platform and our agents will help you out.

    Thank you for understanding.

    Best regards.

Viewing 1 replies (of 1 total)
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