Support » Plugin: WooCommerce » Problem with cart at the front page

  • Resolved nachojeria

    (@nachojeria)


    Hi, i have a problem when i open my store http://www.thebikestore.cl. When i put the mouse over the cart (only the first page, the others have no problems) it appears with a code that i dont know why appeared. The code that appears is window.pyswooproductData=window.pusWooproductData and over and over. I’ll let you a photo in this link: https://postimg.cc/ygn5B63k

    Best regards.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Send me login details i will check this

    Plugin Support MayKato woo-hc

    (@maykato)

    Hello,

    Please kindly note that it’s prohibited to share/ask for email and login credentials as per the forum guidelines (https://wordpress.org/support/guidelines/#the-bad-stuff).

    @nachojeria
    You’ll first want to do a full conflict test to determine if the issue is coming from a plugin/theme conflict. Please temporarily switch your theme back to Storefront and disable all plugins except for WooCommerce. If that resolves the issue, then re-enable plugins one-by-one until you find the one that’s causing the conflict.

    If you don’t want to test on your live site, you can create a staging site using a plugin called WP Staging: https://wordpress.org/plugins/wp-staging/

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Plugin Support MayKato woo-hc

    (@maykato)

    Hi @nachojeria

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Thread Starter nachojeria

    (@nachojeria)

    Hi @maykato, i tried what you said but i couldn’t find the problem. Do you have any suggestions?.

    Plugin Support melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    Hi there!

    This code is most likely added by your theme or plugin.

    If you do the conflict test as earlier noted, you should not see that with only WooCommerce and the Twenty Twenty theme active.

    If that is true (you do not see it) then you’ll want to turn on each plugin and your original theme, one at a time and test the site after each thing you turn on. This will help you narrow down where that code is coming from. Once you know that, it will be easier to determine.

    • This reply was modified 8 months, 2 weeks ago by melinda a11n.
Viewing 5 replies - 1 through 5 (of 5 total)
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