Support » Plugin: Simply Schedule Appointments » problem with cache plugin / optimization css and js

  • Resolved rodman38

    (@rodman38)


    Hi,

    I have a problem with this page:
    https://winovax.com/prendre-rendezvous-ligne/

    1st problem:

    I have configured appointment types on your interface.
    I have a problem with the one left on my site, we can not go on Friday, it is cut at the bottom of the page.

    2nd problem:

    I have the LiteSpeed cache plugin, I have a lot of js and css error, it’s very rare that I encounter so much problem with js and css, the code of your plugin should not be optimized. Which file should I exclude for not having all this problem with js and css? Because I can not solve the problems

    Video capture :
    https://www.useloom.com/share/10ac35124ed444c181aabcf189cf7b8d

    • This topic was modified 7 months, 4 weeks ago by  rodman38.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Natalie MacLees

    (@nataliemac)

    Hello @rodman38,

    Our plugin is a little different than most as it’s built with Vue.js and the WordPress REST API. For that reason, I’d recommend leaving all of our scripts and files out of any optimizations or caching that you’re doing as those will likely break our plugin. Our files are already minified and optimized.

    For example, we have a JavaScript file that loads outside our iframe and relies on communication between that script and the code inside the iframe itself to reliably size the height of the iframe to display the entire UI. It seems like that script is missing from your page, and that’s preventing the iframe from being able to size itself correctly.

    Let us know if there’s anything else we can help with.

    Plugin Author croixhaug

    (@croixhaug)

    All of our scripts and styles should have “ssa” in them.

    Scripts:
    ssa-booking-manifest
    ssa-booking-vendor
    ssa-booking-app
    ssa-iframe-inner
    ssa-iframe-outer

    Styles:
    ssa-booking-material-icons
    ssa-booking-style
    ssa-booking-roboto-font
    ssa-iframe-inner
    ssa-iframe-outer

    thank you but that does not tell me how to solve my problem

    edit:

    I excluded a lot of files js but the problem persists, he always finds a file, this is infinite, I do not understand.

    Video capture :
    https://www.useloom.com/share/8f46167197dd44a198b20473e296f164

    Can you help me solve this problem ?
    I think a lot of people will have the same problem as me, your system is not reliable and does not allow to use an optimization plugin

    • This reply was modified 7 months, 4 weeks ago by  rodman38.
    Plugin Author croixhaug

    (@croixhaug)

    We will do some testing with the litespeed caching plugin, I’m not familiar with that one but have tested successfully with other caching plugins. Hopefully we can reproduce the same issue you’re having as well, as we’d like to fix any incompatibilities

    Thanks,
    Nathan

    if you want to test, can I give administrator access to my site ?

    Plugin Author croixhaug

    (@croixhaug)

    Please contact us at support@simplyscheduleappointments.com and we can look at it within our pro support.

    Thanks,
    Nathan

    Hi @croixhaug

    Mail sent but no response …

Viewing 7 replies - 1 through 7 (of 7 total)
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