Support » Theme: Longevity » Problem with Banner

  • Resolved longjsilver

    (@longjsilver)



    Hello, I switched my banners today and now I have a grey area above and below the banners. How can I fix this? Tried everything. Now here to ask for help.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Theme Author Shaped Pixels

    (@shaped-pixels)

    Hello longjsilver,

    Could it locate it since we don’t see any grey lines as you’ve mentioned?
    please confirm and let us know.

    Thanks!

    I found a workaround. I changed the background color to white but it´s still there.

    Please check my site again I have a darker background now so that you can see what I mean.

    Can´t use background picture because you see it in the 2 grey zones below and above banner.

    Theme Author Shaped Pixels

    (@shaped-pixels)

    Dear longjsilver,
    We’ve located your problem and We’ve exact solution to your problem.
    1. First of all, go to Appearance->Customize
    2. After that go to Widget->Banner
    3. You’ve selected Text element from the Widget options. Please remove that
    4. After removing, Click on Add a Widget option
    5. You will see Image option there.
    6. Click on Add Image.
    7. After that click on publish option on the top right of the customize. Refresh the page and no any grey line is seen.

    Regards,
    ShapedPixels

    Thank you very much

    Theme Author Shaped Pixels

    (@shaped-pixels)

    Great longjsilver!

    Please mark it resolved if it matches your solution for better customer experience.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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