Title: Problem with BackUpWordPress
Last modified: August 30, 2016

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# Problem with BackUpWordPress

 *  Resolved [gabrielpasv](https://wordpress.org/support/users/gabrielpasv/)
 * (@gabrielpasv)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/problem-with-backupwordpress/)
 * Hi Guys, I am troubleshooting a server running LEMP with WP. Not sure it is a
   BackUpWordPress problem. But the logs are saying the following. Looks like there’s
   something wrong in the server.php
 * Can anyone help me ? Thanks
 * /backupwordpress/backdrop/server.php HTTP/1.1″, upstream: “fastcgi://unix:/var/
   run/php5-fpm.sock:”, host: “hypnosisindublin.ie”
    2015/10/23 14:27:23 [error]
   12333#0: *43 FastCGI sent in stderr: “PHP message: PHP Notice: Undefined index:
   ja896fa4 in /home/dublin/www/wp-content/plugins/backupwordpress/backdrop/server.
   php on line 1” while reading response header from upstream, client: 173.245.50.247,
   server: hypnosisindublin.ie, request: “POST /wp-content/plugins/backupwordpress/
   backdrop/server.php HTTP/1.1”, upstream: “fastcgi://unix:/var/run/php5-fpm.sock:”,
   host: “hypnosisindublin.ie”
 * [https://wordpress.org/plugins/backupwordpress/](https://wordpress.org/plugins/backupwordpress/)

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Katrina “Kat” Moody](https://wordpress.org/support/users/katmoody/)
 * (@katmoody)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/problem-with-backupwordpress/#post-6679389)
 * Hi there –
 * Sorry you’re having trouble with the plugin.
 * Would it be possible for you to reach out to us through our dedicated BackUpWordPress
   Support channel by enabling support?
 * You can follow this guide on how to do so: [https://bwp.hmn.md/support-center/enable-support](https://bwp.hmn.md/support-center/enable-support)
 * Appreciate it! 😀
 * Kat

Viewing 1 replies (of 1 total)

The topic ‘Problem with BackUpWordPress’ is closed to new replies.

 * ![](https://ps.w.org/backupwordpress/assets/icon-256x256.jpg?rev=1105225)
 * [BackUpWordPress](https://wordpress.org/plugins/backupwordpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/backupwordpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/backupwordpress/)
 * [Active Topics](https://wordpress.org/support/plugin/backupwordpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backupwordpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backupwordpress/reviews/)

## Tags

 * [LEMP](https://wordpress.org/support/topic-tag/lemp/)
 * [linux](https://wordpress.org/support/topic-tag/linux/)
 * [nginx](https://wordpress.org/support/topic-tag/nginx/)

 * 1 reply
 * 2 participants
 * Last reply from: [Katrina “Kat” Moody](https://wordpress.org/support/users/katmoody/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/problem-with-backupwordpress/#post-6679389)
 * Status: resolved