Title: Problem with automatic account email
Last modified: June 6, 2020

---

# Problem with automatic account email

 *  [urka](https://wordpress.org/support/users/urka/)
 * (@urka)
 * [6 years ago](https://wordpress.org/support/topic/problem-with-automatic-account-email/)
 * If user fill in to a new account he should get a email with link to verify the
   account. this automatic email does not work since a few days I am not sure if
   this is a feature of Woocommerce Germanized with double opt in or if it is standard
   of woocommerce.
    ecause of the European DSGVO I have to use the Double opt in
   version. I use woocomemrce 4.1.1 / Germanized 3.1.8 + Pro 2.1.0 If I press the
   button “send verification Email again” in the backend the email will be send.
   also all order e-mails are send well. Please do anybody have an idea what happens
   or where I can find the problem? our user stop to order if they can not add a
   account.
    -  This topic was modified 6 years ago by [urka](https://wordpress.org/support/users/urka/).
    -  This topic was modified 6 years ago by [urka](https://wordpress.org/support/users/urka/).

Viewing 1 replies (of 1 total)

 *  Thread Starter [urka](https://wordpress.org/support/users/urka/)
 * (@urka)
 * [6 years ago](https://wordpress.org/support/topic/problem-with-automatic-account-email/#post-12949533)
 * Update:
    **It seems that all emails in user account does not work.** Forgott 
   password also do not send the email. But all forms or woocommerce order stati
   mails work fine. Please can anybody help? I use WP Mail SMTP to send emails for
   a long time and also there the test mail works fine.

Viewing 1 replies (of 1 total)

The topic ‘Problem with automatic account email’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

 * 1 reply
 * 1 participant
 * Last reply from: [urka](https://wordpress.org/support/users/urka/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/problem-with-automatic-account-email/#post-12949533)
 * Status: not resolved