Title: problem with api key
Last modified: August 22, 2016

---

# problem with api key

 *  [star127](https://wordpress.org/support/users/star127/)
 * (@star127)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/problem-with-api-key-1/)
 * hi, i am experiencing a problem after installing the plugin. i got this message:“
   Wordfence could not get an API key from the Wordfence scanning servers when it
   activated. You can try to fix this by going to the Wordfence “options” page and
   hitting “Save Changes”. This will cause Wordfence to retry fetching an API key
   for you. If you keep seeing this error it usually means your WordPress server
   can’t connect to our scanning servers. You can try asking your WordPress host
   to allow your WordPress server to connect to noc1.wordfence.com.”
 * [https://wordpress.org/plugins/wordfence/](https://wordpress.org/plugins/wordfence/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [WFBrian](https://wordpress.org/support/users/wfbrian/)
 * (@wfbrian)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/problem-with-api-key-1/#post-5951101)
 * Hi,
 * Did you try to hit “Save Changes” on the options page? If you are unable to save,
   try this.
 * [https://support.wordfence.com/support/solutions/articles/1000011137-i-can-t-save-wordfence-options-i-can-t-update-my-api-key-or-other-things-aren-t-working-](https://support.wordfence.com/support/solutions/articles/1000011137-i-can-t-save-wordfence-options-i-can-t-update-my-api-key-or-other-things-aren-t-working-)
 * Also, try testing your connection to our server.
 * [https://support.wordfence.com/support/solutions/articles/1000011137-i-can-t-save-wordfence-options-i-can-t-update-my-api-key-or-other-things-aren-t-working-](https://support.wordfence.com/support/solutions/articles/1000011137-i-can-t-save-wordfence-options-i-can-t-update-my-api-key-or-other-things-aren-t-working-)
 * Let us know your results.
 * Thanks!
    Brian
 *  Thread Starter [star127](https://wordpress.org/support/users/star127/)
 * (@star127)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/problem-with-api-key-1/#post-5951124)
 * this is my results for test: Wordfence connectivity tester
 * DNS lookup for noc1.wordfence.com returns: 69.46.36.8
 * STARTING CURL http CONNECTION TEST….
    Curl connectivity test passed.
 * STARTING CURL https CONNECTION TEST….
    Curl connectivity test passed.
 * Starting wp_remote_post() test
    wp_remote_post() test to noc1.wordfence.com passed!
 * Starting wp_remote_post() test
    wp_remote_post() test to noc1.wordfence.com passed!
 * I am having a problem finding the privilege tab on my SQL database on windows
   azure.
 *  [WFBrian](https://wordpress.org/support/users/wfbrian/)
 * (@wfbrian)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/problem-with-api-key-1/#post-5951132)
 * Hi,
 * I remember seeing other reports of this same situation from others trying on 
   Azure. Are you using Azure Websites or a VM on Azure?
 * [https://social.msdn.microsoft.com/Forums/silverlight/en-US/012cbe2f-8f02-4caf-86c5-bfcad62aeb9c/wordpress-wordfence-api-communication](https://social.msdn.microsoft.com/Forums/silverlight/en-US/012cbe2f-8f02-4caf-86c5-bfcad62aeb9c/wordpress-wordfence-api-communication)
 * Here are our current system requirements:
 * [http://docs.wordfence.com/en/Wordfence_system_requirements](http://docs.wordfence.com/en/Wordfence_system_requirements)
 * Thanks!
    Brian
 *  Thread Starter [star127](https://wordpress.org/support/users/star127/)
 * (@star127)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/problem-with-api-key-1/#post-5951138)
 * i believe im using the wordpress on windows azure website

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘problem with api key’ is closed to new replies.

 * ![](https://ps.w.org/wordfence/assets/icon.svg?rev=2070865)
 * [Wordfence Security - Firewall, Malware Scan, and Login Security](https://wordpress.org/plugins/wordfence/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordfence/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordfence/)
 * [Active Topics](https://wordpress.org/support/plugin/wordfence/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordfence/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordfence/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [star127](https://wordpress.org/support/users/star127/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/problem-with-api-key-1/#post-5951138)
 * Status: not resolved