Title: Problem with access to Admin Panel
Last modified: April 3, 2020

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# Problem with access to Admin Panel

 *  Resolved [mauro93](https://wordpress.org/support/users/mauro93/)
 * (@mauro93)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/problem-with-access-to-admin-panel/)
 * Hello i have a problem with admin access to my website
 * I have active this plugin and now i can not access.
 * I have recived a lot of mail with this content:
 * This email was sent from your website “LS Consulting” by the Wordfence plugin
   at Friday 3rd of April 2020 at 11:31:54 AM The Wordfence administrative URL for
   this site is: [https://www.ls-consulting.it/wp-admin/admin.php?page=Wordfence](https://www.ls-consulting.it/wp-admin/admin.php?page=Wordfence)
   
   A user with username “admin” who has administrator access signed in to your WordPress
   site. User IP: 5.90.142.79 User hostname: mob-5-90-142-79.net.vodafone.it User
   location: Rome, Italy
 *  NOTE: You are using the free version of Wordfence. Upgrade today:
    – Receive
   real-time Firewall and Scan engine rule updates for protection as threats emerge–
   Real-time IP Blacklist blocks the most malicious IPs from accessing your site–
   Country blocking – IP reputation monitoring – Schedule scans to run more frequently
   and at optimal times – Access to Premium Support – Discounts for multi-year and
   multi-license purchases
 * Click here to upgrade to Wordfence Premium:
    [https://www.wordfence.com/zz1/wordfence-signup/](https://www.wordfence.com/zz1/wordfence-signup/)—
   To change your alert options for Wordfence, visit: [https://www.ls-consulting.it/wp-admin/admin.php?page=Wordfence&subpage=global_options](https://www.ls-consulting.it/wp-admin/admin.php?page=Wordfence&subpage=global_options)
   To see current Wordfence alerts, visit: [https://www.ls-consulting.it/wp-admin/admin.php?page=Wordfence](https://www.ls-consulting.it/wp-admin/admin.php?page=Wordfence)
 * No longer an administrator for this site? Click here to stop receiving security
   alerts: [https://www.ls-consulting.it/?_wfsf=removeAlertEmail&jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJlbWFpbCI6ImluZm9AbWF1cm9nYWxsb25lLmNvbSIsIl9leHAiOjE1ODY1MTgzMTR9.2cmqu4Gs2iLuhyMrg4Zf7uIKbFyN0N7ndUlHjUlo8gw](https://www.ls-consulting.it/?_wfsf=removeAlertEmail&jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJlbWFpbCI6ImluZm9AbWF1cm9nYWxsb25lLmNvbSIsIl9leHAiOjE1ODY1MTgzMTR9.2cmqu4Gs2iLuhyMrg4Zf7uIKbFyN0N7ndUlHjUlo8gw)
 * How can I solve it?
    I also tried to disable all plugins via FTP but I still 
   couldn’t access the administration panel

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [WFGerroald](https://wordpress.org/support/users/wfgerald/)
 * (@wfgerald)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/problem-with-access-to-admin-panel/#post-12623058)
 * Hey [@mauro93](https://wordpress.org/support/users/mauro93/),
 * Is this your IP address?
 * `5.90.142.79`
 * If you manually disable Wordfence by renaming its directory to something like
   wordfence.bak are you able to access the site?
 * Please let me know.
 * Thanks,
 * Gerroald
 *  [WFGerroald](https://wordpress.org/support/users/wfgerald/)
 * (@wfgerald)
 * [6 years ago](https://wordpress.org/support/topic/problem-with-access-to-admin-panel/#post-12720325)
 * Hey [@mauro93](https://wordpress.org/support/users/mauro93/),
 * We haven’t heard back from you in a while, so I’ve gone ahead and marked this
   thread as resolved.
 * Please feel free to open another thread if you’re still having issues with Wordfence.
 * Thanks,
 * Gerroald

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problem with access to Admin Panel’ is closed to new replies.

 * ![](https://ps.w.org/wordfence/assets/icon.svg?rev=2070865)
 * [Wordfence Security - Firewall, Malware Scan, and Login Security](https://wordpress.org/plugins/wordfence/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordfence/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordfence/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/wordfence/unresolved/)
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 * 2 replies
 * 2 participants
 * Last reply from: [WFGerroald](https://wordpress.org/support/users/wfgerald/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/problem-with-access-to-admin-panel/#post-12720325)
 * Status: resolved