Title: problem with version 6
Last modified: May 30, 2020

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# problem with version 6

 *  Resolved [bbk88](https://wordpress.org/support/users/bbk88/)
 * (@bbk88)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/problem-wirh-version-6/)
 * Hi
    Thanks for new release.
 * Error message:
 * Warning: require(C:\xampp\htdocs\server\wordpress\wp-content\plugins\awesome-
   support/includes/functions-ticket-type.php): failed to open stream: No such file
   or directory in C:\xampp\htdocs\server\wordpress\wp-content\plugins\awesome-support\
   awesome-support.php on line 424
 * Fatal error: require(): Failed opening required ‘C:\xampp\htdocs\server\wordpress\
   wp-content\plugins\awesome-support/includes/functions-ticket-type.php’ (include_path
   =’C:\xampp\php\PEAR’) in C:\xampp\htdocs\server\wordpress\wp-content\plugins\
   awesome-support\awesome-support.php on line 424
 * We look forward to hearing from you.
    [Signature removed by moderator per [forum guidelines](https://wordpress.org/support/guidelines/#do-not-spam).]
    -  This topic was modified 5 years, 11 months ago by [bbk88](https://wordpress.org/support/users/bbk88/).
    -  This topic was modified 5 years, 11 months ago by [bbk88](https://wordpress.org/support/users/bbk88/).
    -  This topic was modified 5 years, 11 months ago by [bbk88](https://wordpress.org/support/users/bbk88/).
    -  This topic was modified 5 years, 11 months ago by [Yui](https://wordpress.org/support/users/fierevere/).
      Reason: please dont use signatures on forum
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-wirh-version-6%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [marocweb](https://wordpress.org/support/users/marocweb/)
 * (@marocweb)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/problem-wirh-version-6/#post-12914885)
 * Same here
 *  Plugin Author [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * (@yeisonbp)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/problem-wirh-version-6/#post-12918324)
 * Hi all,
 * We apologize for the inconveniences caused by this issue. We already fixed this
   issue. Please reinstall(uninstall and install again) the core plugin. Another
   clients tried it and worked well.
 * Thanks.
 *  Thread Starter [bbk88](https://wordpress.org/support/users/bbk88/)
 * (@bbk88)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/problem-wirh-version-6/page/2/#post-13001535)
 * Thanks! Works well …

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘problem with version 6’ is closed to new replies.

 * ![](https://ps.w.org/awesome-support/assets/icon-256x256.png?rev=1849681)
 * [Awesome Support - WordPress HelpDesk & Support Plugin](https://wordpress.org/plugins/awesome-support/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/awesome-support/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/awesome-support/)
 * [Active Topics](https://wordpress.org/support/plugin/awesome-support/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/awesome-support/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/awesome-support/reviews/)

 * 3 replies
 * 15 participants
 * Last reply from: [bbk88](https://wordpress.org/support/users/bbk88/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/problem-wirh-version-6/page/2/#post-13001535)
 * Status: resolved