Title: problem whith paypal
Last modified: January 7, 2020

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# problem whith paypal

 *  Resolved [utci](https://wordpress.org/support/users/utci/)
 * (@utci)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/problem-whith-paypal-2/)
 * good morning
    i have a little problem with paypal payment. the payment arrives
   but the form is not registered in the database
 * php 7.2 wp versione 5.3.2–it Jupiter theme host netsons
    [https://unoturboclubitalia.com/iscrizione/](https://unoturboclubitalia.com/iscrizione/)
    -  This topic was modified 6 years, 4 months ago by [utci](https://wordpress.org/support/users/utci/).
    -  This topic was modified 6 years, 4 months ago by [utci](https://wordpress.org/support/users/utci/).

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [mchll98989](https://wordpress.org/support/users/mchll98989/)
 * (@mchll98989)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/problem-whith-paypal-2/#post-12302175)
 * I have the same issue. Getting the payment but form submission not saved.
 * In one case, it was because someone had an error on the form (they tried to upload
   a file upload that was larger than the limit) but it didn’t prompt the person
   before they paid. Immediately after paying they got an error message.
 * Can you please make it so all forms are saved, regardless if there is an error
   on someone’s form?
 *  [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * (@wpmudev-support1)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/problem-whith-paypal-2/#post-12304475)
 * Hi [@utci](https://wordpress.org/support/users/utci/),
 * Can you please go to Forminator and export your form from there, upload the export
   file to any file sharing service like DropBox or GDrive and send us a download
   link by using our contact form and the template below:
    [https://premium.wpmudev.org/contact/#i-have-a-different-question](https://premium.wpmudev.org/contact/#i-have-a-different-question)
 * Send in:
 * Subject: “Attn: Predrag Dubajic”
    – Link to your WordPress site – Link back to
   this thread for reference – Any other relevant urls
 * [@mchll98989](https://wordpress.org/support/users/mchll98989/) can you please
   [create a new ticket per forum rules](https://wordpress.org/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too)
   so we can check this out for you separately.
 * Cheers,
    Predrag
 *  Thread Starter [utci](https://wordpress.org/support/users/utci/)
 * (@utci)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/problem-whith-paypal-2/#post-12304619)
 * I sent an email with the form file
 *  [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * (@wpmudev-support1)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/problem-whith-paypal-2/#post-12308754)
 * Hi [@utci](https://wordpress.org/support/users/utci/),
 * I’ve done some tests and provided you with further information via email as I
   was unable to replicate the issue on my installation and all forms were submitted
   properly.
 * Can you perform a conflict test since there’s a console error on your form page
   and see if the form is being properly submitted after that.
 * Cheers,
    Predrag
 *  Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * (@wpmudev-support9)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/problem-whith-paypal-2/#post-12553452)
 * Hello [@utci](https://wordpress.org/support/users/utci/)
 * I hope you are doing well!
 * We haven’t heard back from you for a while now so we’re going to mark this ticket
   as resolved, if you do have any followup questions or require further assistance
   feel free to reopen it and let us know here.
 * Kind regards,
    Nastia

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘problem whith paypal’ is closed to new replies.

 * ![](https://ps.w.org/forminator/assets/icon-256x256.gif?rev=3443182)
 * [Forminator Forms – Contact Form, Payment Form & Custom Form Builder](https://wordpress.org/plugins/forminator/)
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 * 5 replies
 * 4 participants
 * Last reply from: [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/problem-whith-paypal-2/#post-12553452)
 * Status: resolved