Support » Plugin: iThemes Security (formerly Better WP Security) » Problem while Backing Up: You must provide at least one recipient email address

  • Hi there, I’m trying to backup my staging site to email but I’m getting the error: “Error while sending notification: You must provide at least one recipient email address.”

    I’ve used this plugin on many other staging sites and I’ve never received this error. How can I resolve it?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • MATT M

    (@beardedginger)

    Hi,

    Could you please go to Security > Settings > Notification Center > Default Recipients and verify one has been checked? If it has, you may try clearing the cache to see if the error persists.

    Thanks,

    Matt

    @beardedginger

    Yes I have one of those selected. I cleared my browser cache, but it persists. How can I resolve this?

    nlpro

    (@nlpro)

    Try and navigate to Security > Settings > Notification Center > Database Backup and make sure a valid email address is specified in the Recipient field.

    To prevent any confusion, I’m not iThemes.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.